Central Texas Regional Mobility Authority

I have account with auto payment setup and still getting bill from Mobility authority. I have contacted CTRMA multiple times and they verified my account every time and suggested to send bill to them so that they can adjust it.

I am still getting bill. They confirmedEVER N that the mess is due to CTRMA payment processing change.

Trying to find out why my payments are not reflected on my EXTENSIVE LIST OF CHARGES. The customer "service" line says there are 762 calls ahead of me and to leave a number.

My son did reach someone the other day and was trying to understand why his bill did not credit payments and was told to just pay up or they'd raise it to $100. No accountability at all!

I came here to try to investigate the following important questions!

What is this $1 and is it charged to me if I pay by the web site?

Is the $1 charged to me if I pay by phone?

Is the $1 charged to me if I pay by mail?

Is the $1 charged to me if I pay in person?

I have a TxTag so why did I get a bill in the mail? It looks like I went through three different toll places where my TxTag failed to work so why is it?

Why does wording in the FAQ seem to indicate that I was sent the bill because I don't have a TxTag when in reality I have a TxTag?

Why are these answers not in the FAQ?

Does having a TxTag prevent me from owing the $2.97 or $3.97?

If I already have a TxTag can I save $1.99 by getting one?

(It says on my paper bill "You could have saved $1.99 with a tag!" and I already have one.

Why is this form asking me for my Account Number when my bill (in the mail) does not mention an Account Number (it mentions an Invoice #)?

Why can't the site figure out "GGG 1234" like is a valid license plate number? (It made me correct it to "GGG1234" like.)

Why is the bill pay asking me to enter my credit card when I already have a credit card connected with the account?

I made a mistake and used a checkbook that is attached to a canceled checking account to write a $2.38 toll bill in Austin, Texas. I knew there would be a fee/fine for the mistake but MSB is unreasonable with the fines they charge.

I am being charged $30.00 for insufficient funds AND $15.00 late fee AND the $2.38 toll bill. $47.38 for a $2.38 toll bill???? Come on this is ridiculous! I can understand charging either the insufficient fund charge OR the late fee but NOT both.

This is legalized theft.

This is what driving on roads has become.

Less and less public roads and more and more private roads. The future seems to be public roads will be a thing of the past.

Toll Road Drivers BEWARE