Central Self Storage
Central Self Storage Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review; overall sentiment is negative with consumers mostly dissatisfied and warnings in Central Self Storage reviews.
Positive Feedback
No positive comments were provided in the available review; there are no favorable remarks about customer service or pricing.
Negative Feedback / Risk Areas
- Customer complaints emphasize harsh rent increases and loss of property via auction.
- Reported failures in handling sensitive documents led to alleged fraudulent charges affecting billing.
- Criticism targets poor customer service and restrictive exchange, refund and cancellation policies.
Key Takeaways for Future Customers
- Expect high price levels and scrutinize lease terms before renting or joining as a member.
- Document possessions and monitor accounts; confirm refund and recovery procedures in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review; overall sentiment is negative with consumers mostly dissatisfied and warnings in Central Self Storage reviews.
Positive Feedback
No positive comments were provided in the available review; there are no favorable remarks about customer service or pricing.
Negative Feedback / Risk Areas
- Customer complaints emphasize harsh rent increases and loss of property via auction.
- Reported failures in handling sensitive documents led to alleged fraudulent charges affecting billing.
- Criticism targets poor customer service and restrictive exchange, refund and cancellation policies.
Key Takeaways for Future Customers
- Expect high price levels and scrutinize lease terms before renting or joining as a member.
- Document possessions and monitor accounts; confirm refund and recovery procedures in writing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTraumatic loss and additional fraudulent attacks against financial accounts
- - Rent rose about 20% after I started having issues.
- - Belongings were lost at auction; bag not returned.
- - Data exposure may have caused fraud.
I was a storage tenant here at this location for over 7 months before tragically falling behind on rent due to financial hardships and the fact that the business increased the rent by almost 20+% just after I started having issues paying the rent. They also made undue obnoxious changes to the lease as well, which fit under a broad modification clause in the lease.
Unfortunately, I wasn't able to catch up and I lost all of my personal private and greatly needed property and belongings to a public auction on June 15th.
Sometime after the business coldly contacted me about a bag of stuff that the people who wrongly took all of my property left behind.
I responded with a long email describing how I felt uncomfortable returning to the property to deal with them and that I didn't trust them to handle the situation properly. I requested that the bag of stuff, if they cared, be mailed to me. They obviously didn't care and they never responded. Fast forward a month later and I am beginning to suffer violations of my financial accounts bringing them hundreds of dollars in the negative.
I have reason to believe that some of the property in the bag was very sensitive personal private ID and financial documents that I believe they somehow recklessly or maliciously let another party take possession of and they have begun draining accounts.
The first one was my FHB checking account that has suffered over 30 fraudulent charges with multiple overdraft charges bringing it several hundred in the negative. The person used my debit card and my PIN#. Since that isn't an account I used often I left my debit card in it's original envelope and the PIN# was with it locked away in a suitcase that they apparently broke open as they rifled through all of my personal property.
The *only way* these charges of this nature are possible is through someone being given and/or obtaining that envelope. I had this information no where else and I only had one debit card.
This very harmful traumatic and excessively negative and abusive experience with this business continues to escalate months after they contributed to making me lose all of my vital property.
When someone has someone else's sensitive information and documents in their possession it is their responsibility to handle, mail, or dispose of it properly, safely, sensitively, and respectfully.
They failed to do this and the responsibility of these accounts being put in jeopardy falls on them entirely.
Lack of compassion and reckless disregard should have a cost!
User's recommendation: Stay away, especially if you need to occasionally access your property or think you may fall behind on rent or can't afford a sudden rent increase
Companies Similar to Central Self Storage
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.