Lacy W Nbu

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Verified Reviewer
| map-marker Laurel, Mississippi

Fraud customer service sucks closed my account with no reason and kept adding more things to my accounr

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Fraud protection Not. Gayle was very rude. I had four frauds and they didn't believe me. Closed my account and then said I owe moneydiht
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Preferred solution: Not to owe the $50 because of fraud

User's recommendation: Don't they lie

Anonymous
map-marker Chicago, Illinois

They are incapable of doing they job they are hired to do

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I opened a account . Not even a month later 4 frauds. I have fraud insurance. They paid it and when I asked for the investigation papers. 2 dates and they were wrong. No address listed to of been this just billing well its my card so yea. Never spent $59,95 on a writing pen. I payed for 4 different shipping that the most was 9.95 . I qlso said anything that is$59.99 /$59.95 I did not authorize. They put bounce and overdraft on my checking with out permission. 15 yrs I was with another bank not one time I over draft or had any fraud. This company is the worse and the lady that wanted to be boss was the most erragant rude person. I had to change cards almost twice in less than a month. The staff is unqualified. I worked at a bank dealing with IRAs and I never saw a worse company run then this one on Marion ks . I have email corporate no response and trying to get ahold of a person is impossible. Since all this happened. Dec 29th $4000 to open a account to less than 2 months I owe overdraft of $42 . They closed my account with out permission and then say I owe them I would never recommend this company ever. Marion National Bank was great I regret leaving them to go to a company that treat people like they are trash. They shoukd not be able to add anything to your account with out consent . I even told them I had a fraud done to me and was going through that when I opened my account. I would love to see one lady fired that's fir sure. I didn't answer in their emails time frame either but did get back to them . I am disabled and my time and their time were not the same time. They are to making sure your money your account is safe. They failed horrible and then say I'm a liar and that I did buy it and some other things. Why lie about. If I were going to lie my purchase would of Bern more than that and it would of been something alittoe more better than a writing pen They say I spent $59,99 on a writing pen when I had no money coming into my household.q writing pen $4000 was it till my approval from state. What ever you do .don't trust them . They will smile to your face but screw you quickly afterwards
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User's recommendation: Don't open any accounts with this company

1 comment
Guest

When you throw the word fraud around, the first thing you should do is file a police report.

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