Central Kentucky Auto Glass
Central Kentucky Auto Glass Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Central Kentucky Auto Glass has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation: "AVOID THIS EXPERIENCE!".
Positive Feedback
No positive comments were reported; the review cites long delays and unresolved damage after service.
Negative Feedback / Risk Areas
- Repeated mentions of poor customer service and conflict resolution in Central Kentucky Auto Glass reviews.
- Alleged vehicle electrical damage and lack of responsibility for repairs.
- Difficulty obtaining refunds, communication failures, and high price level noted in Central Kentucky Auto Glass customer complaints.
Key Takeaways for Future Customers
- Expect to verify installer competency and confirm liability and refunds before service.
- Document condition on drop-off and consider alternate service centers for critical work.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Central Kentucky Auto Glass has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation: "AVOID THIS EXPERIENCE!".
Positive Feedback
No positive comments were reported; the review cites long delays and unresolved damage after service.
Negative Feedback / Risk Areas
- Repeated mentions of poor customer service and conflict resolution in Central Kentucky Auto Glass reviews.
- Alleged vehicle electrical damage and lack of responsibility for repairs.
- Difficulty obtaining refunds, communication failures, and high price level noted in Central Kentucky Auto Glass customer complaints.
Key Takeaways for Future Customers
- Expect to verify installer competency and confirm liability and refunds before service.
- Document condition on drop-off and consider alternate service centers for critical work.
Turn one complaint into a collective action
Glen Allen, Virginia
Damaged auto electric system
- - Owner lacks automotive competency.
- - Poor customer service.
- - Damaged electrical; car sat; repaired elsewhere.
Low automotive competency by the owner. Low customer service and conflict resolution by the owner.
My son dropped off me 2013 Ford Edge to Central KY Auto Glass on October 24, 2025 to install an ignition interlock device on the vehicle. This was a preferred installer in the area. The car was fully functioning upon arrival. A two day service.
During the process, the owner that serviced the car damaged the electrical system in the vehicle.
The car sat untouched for 4 weeks until my son pushed to get a resolution. At this point Central KY Auto Glass provided us a quote from Broadway Automall to repair the car. The owner who damaged the car said that the ignition vendor or we had to pay this repair because it was not his fault otherwise it would continue to sit unrepaired.
At this point, it was evident that the owner was not going to take responsibility for his actions. We decided to relocate the vehicle to a competent service center.
We emailed the owner that we were picking up the car and asked him to have it ready. The owner did nothing to prepare or aid in this pickup and actually made it more difficult. He would not speak to us when we arrived. I had to call the police to get them to release my car.
Then I had to go to Broadway Automall to find, load, and trailer my car that was not in running condition.
The car was completely torn apart with parts everywhere. It was repaired by an alternate service center of my choice. There were parts missing so I had to go to a junk yard to complete. Car is fully operational now.
No thanks to Central KY Auto Glass.
I contacted the owner to try to arrange reimbursement. He said it was not his problem and he hung up on me.
Small claims, here we come! AVOID THIS EXPERIENCE!
Preferred solution: Full refund
User's recommendation: AVOID THIS EXPERIENCE!
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