Beecher Vsv

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Verified Reviewer
| map-marker Chicago, Illinois

A few individuals who honestly do not seem to care about the lives of the people they are serving.

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My review is for the people who are truly serving the homeless at the shelter and also for the others who dont seem to have a bit of compassion for the people they are "serving". It is very obvious that some of the advocates at Ciss are worth their weight in gold and or the others would rather spend their time making fun of their "clients" than helping answer the questions that are apart of shelter life.

I was raised here in Iowa. Then I moved to the west spending time in several states and ending up in Reno Nevada for a long time. I raised my children there. And I faced a great many challenges raising my kids by myself as my husband decided he wasn't sure he wanted to be a father of three children.

I had a friend there from Chicago who helped me a great deal. We were the same. Raising 3 children mostly on our own. We supported each other for 10 years.

I always thought of my life here in Iowa and remembered the values I was raised with. I believed in a God of love and tried to follow his teaching. When I came back to Iowa, I needed help and had already been homeless in Nevada for four or five weeks even though I was still working.

I worked with people with disabilities for most of my retirement. Then God sent me to a far country (Iowa) and I ended up at Ciss due to a family situation.

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User's recommendation: Try to concentrate on why you are here. The goal of CISS is to help a wide diversity of people from many backgrounds find housing and give them a hand up. Some people are much more complicated than others. I think that the advocates for the most part are real in their feelings for the people they serve and are not willing to mess in people's lives by making fun of their clients no matter how strange they seem to appear.

Byron G Tnc

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Verified Reviewer
| map-marker Detroit, Michigan

Not getting no help I’m a client who is trying and field as if they are trying to sabotage my way out

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So this Kash again Im very dissatisfied with the services in place at this shelter .. I know the people who are funding this has awesome intentions however the people running it dont ie the program director Maury and the case management.. so as you know I have started my new job so I come in and wait up to speak to one of the case managers Kamario or something to that effect .. anyway attached is what I have made in one week at my new job and which is my first check as they hold a week in back so I already initiated contact with this individual once when I first started working my first job at Katecho I left because I get better per hour and so I had to wait to get my first two paycheck which the next one will be Wednesday as I have set up with direct deposit .. anyway I spoke to this individual Kamario about my background which has no sex offense and over ten years old and I explained I cant afford to keep paying 75 dollar app fees to keep getting denied previously so today I see him just shooting the B.S with the person at front desk I excused myself and said sir could I have a word with you he acted as if I was interrupting his chit chat and put his ear against the glass and said whats up I said sir Im making a 1000 dollars a week and want to seek housing he said you have a debit card go online and start filling out the app fees and just walked away and went back to laughing with his colleagues and shooting the *** .. now 10 minutes later I see Maury and try to speak with him he literally was more interested about compliment some food they had set up for the clients saying oh this is nice looks like a hotel lobby meal Bla-bla this is crazy you all are paying for stafff that know if they get these people stable they wont have a job I watched him Maury the guy Kamario and a couple others come out to the dining room just threatening an individual about them getting their car towed if its not moved and remind people its linen day in the west mens dorm come on Carlos does a fine job of that he is in place for that you telling me they dont have anything more pertinent and constructive to do that would be beneficial to help in getting the clients into a better situation to transition them outta here .. Im going to do this all on my own however not all the clients are that way inclined they need help and guidance the majority of them could become productive members of society with the right guidance however thats not in place here at all .. first thing is finding out and dealing with their vices ie drug addiction and mental health State .. giving someone housing who is not stable just enables recidivism.. they will be back .. and thats the case here paying unqualified staff and the funds are helping people who have not dealt with the reason why they are in the situation they are in with a temporary fix housing.. on the other hand people like me who are showing the potential get no help at all it is very sad Sad attached are screenshot of my first weeks pay I got and today and the two weeks combined from working at Katecho and total I have left.. mind you I have a week in back so I get another thousand dollar check next Wednesday Im trying

Case management is a range of services provided to assist and support individuals in developing their skills to gain access to needed medical, behavioral health, housing, employment, social, educational, and other services essential to meeting basic human services. This also includes providing linkages and training for the patient served in the use of basic community resources, and monitoring of overall service delivery.

Case managers are supposed to work with people experiencing homelessness and those who are at risk of homelessness. Case managers are supposed to determine the type of support needed to prevent homelessness. They also are supposed to help clients develop independent living skills, and provide support with resources.

To be successful, case managers need the right skills and adequate community knowledge.

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Preferred solution: Let the company propose a solution

User's recommendation: Just know there is no help there from start research yourself for resources and help yourself they provide three hours and a cot that’s it !!!

Moncia Qbu
map-marker Des Moines, Iowa

The worst homeless shelter- is C.I.S.S.!!

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Updated by user Dec 15, 2017

Don't ever go to this emergency shelter!- for single women an men! And for adult families!

Its horrible!- in down town does Moines,Iowa! Its still the same!- today- nasty and filthy dirty! And overcrowded!- so bad u will have to sleep on chairs and on the tables!!! And the dorms are disgusting for both men and women!

And the bathrooms are terrible! Very unsanitery,and the staff is the worst! Mean cruel! And heartless!- who treat the homeless like your in jail!

But more by doing searches on u everyday! Its ridiculous! Even jail its not that much! And u will get no help for housing!- your on your own with that!

And there's bedbugs in there!!! And they make u do chores! If u don't they punish u for it!!?

Its not worth it! Avoid it!!!

Original review Sep 14, 2017

This is the most disgusting homeless shelter for women and men to go to! Dont come to this one if u are homeless- in des moines, iowa!

Its a diagrace there! Its worst then being in jail!! They search u- and more than they should which is humiliating! And they wake u up too early!

When its still dark outside!- and everyday! U get no breaks in there! And the workers and staff is pathetic- no help at all- to get u into permanent housing! And they dont even care!

Which majes it worse! And their rules to put u out- its ***! And unfair! And the shelter dorms for both women and men to sleep at- is nasty- and dirty!

And the bathrooms are terrible! And they got bedbugs too! So AVOID This one!

Its the worst shelter in the world!!! In everyway!

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  • Services are the worst
Reason of review:
Poor customer service
1 comment
Moncia Qbu

I will never- ever go there again! C.I.S.S.

is horrible!- and a nightmare! Oh and people there- who are homeless- have to sleep on uncomfortable- chairs and at the tables! When they run out of vacancies! Beware!

This place should be shut- down! There are better shelters to go to!!!

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