Central Hudson Gas And Electric
Central Hudson Gas And Electric Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Central Hudson Gas And Electric has 1.0 star rating from 1 review with consumers mostly dissatisfied; service delivers gas and electricity reliably but billing issues dominate sentiment.
Positive Feedback
Customers note seamless delivery of gas and electricity as the primary strength.
Negative Feedback / Risk Areas
- Frequent billing inaccuracies and unreliable amounts compared to mailed statements, a top customer complaints theme.
- Auto-debited payments occur for wrong amounts or on wrong dates.
- Poor customer service follow-up with issues lingering months.
Key Takeaways for Future Customers
- Review Central Hudson Gas And Electric reviews before signing up.
- Monitor statements closely and verify auto-debit transactions.
- Expect to escalate billing problems with customer service if they arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Central Hudson Gas And Electric has 1.0 star rating from 1 review with consumers mostly dissatisfied; service delivers gas and electricity reliably but billing issues dominate sentiment.
Positive Feedback
Customers note seamless delivery of gas and electricity as the primary strength.
Negative Feedback / Risk Areas
- Frequent billing inaccuracies and unreliable amounts compared to mailed statements, a top customer complaints theme.
- Auto-debited payments occur for wrong amounts or on wrong dates.
- Poor customer service follow-up with issues lingering months.
Key Takeaways for Future Customers
- Review Central Hudson Gas And Electric reviews before signing up.
- Monitor statements closely and verify auto-debit transactions.
- Expect to escalate billing problems with customer service if they arise.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible billing with "new" system
- - Billing system update causes ongoing issues for home and business accounts.
- - Paper bills show wrong debit amount or missing on the date.
Ever since Central Hudson updated their billing system, it's been a nightmare keeping track of my bills. Having a residence as well as a business account with them, it's an ongoing NIGHTMARE.
I get paper bills in the mail with an amount and date my checking account will be auto-debited. However, on the stated date, it's NOT the amount shown on my bill . . .
or it ISN'T auto debited on the date stated on the bill.
Multiple calls to CH offer a weak apology and "they're working on it". Working on it for 3 months?
If a real business operated their Accounting in the same fashion, they'd be BROKE by now.
Get your act together, CentralHudson!!!! I should get one month's FREE electricity for all the headache your billing has given me (and I see no end in site).
- Seamless delivery of gas and electricity
- Billing system is unreliable and inaccurate
Preferred solution: Price reduction
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I couldn't have said it better myself, Exact same problem.