Cengage
Cengage Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; Cengage reviews show consumers mostly dissatisfied, praising the materials but citing high price and widespread service failures and a "NEVER USE" recommendation.
Positive Feedback
Users say the textbooks and test materials are good and useful for courses.
Negative Feedback / Risk Areas
- Repeated Cengage customer complaints about billing and lack of refunds.
- Poor customer service and unresponsive sales reps causing delivery failures.
- High price level and stressful subscription or membership interactions.
Key Takeaways for Future Customers
- Expect quality materials but verify delivery before relying on them.
- Confirm billing, refunds, and subscription terms up front.
- Consider alternatives if prompt customer service is critical.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; Cengage reviews show consumers mostly dissatisfied, praising the materials but citing high price and widespread service failures and a "NEVER USE" recommendation.
Positive Feedback
Users say the textbooks and test materials are good and useful for courses.
Negative Feedback / Risk Areas
- Repeated Cengage customer complaints about billing and lack of refunds.
- Poor customer service and unresponsive sales reps causing delivery failures.
- High price level and stressful subscription or membership interactions.
Key Takeaways for Future Customers
- Expect quality materials but verify delivery before relying on them.
- Confirm billing, refunds, and subscription terms up front.
- Consider alternatives if prompt customer service is critical.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Greedy Organization
- - Sales rep took our order but didn’t ensure delivery.
- - Manager and customer service did not respond.
- - They have good materials but are for profit.
Only want your money. Sales rep took our order for the books and tests but didn't make sure the product was delivered.
We called the company and contacted her manager but received no response. We called customer service daily and got the runaround.
Whether you are a student or educator, please do not support them. They have good materials but are for profit.
- Good materials
- Bad service and reps and customer service
Preferred solution: Apology
Bentonville, Arkansas
***
This is complete *** It doesn't work with Access at all! WHY THE *** WAS THIS *** EVEN CREATED IN THE FIRST PLACE?!
User's recommendation: NEVER USE
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