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I'm using the SAM excel online training software as part of a data analysis college course and this software is unbearable. It doesn't let users actually use excel, instead we get an emulation of it. To make things worse, it marks you wrong if you do not use the...
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#1015597
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I am taking an into to Microsoft Office course, and was required to purchase the textbook AND SAM access. The class is nearly over, and I have yet to even OPEN the textbook. SAM is a poorly designed piece of *** that will mark you wrong if you accidentally click on the...
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1.0
#1015120
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I have been using SAM.Cengage and its accompanying book "Keyboarding and Word Processing." Worst investment ever. I spent $235.00 for this alone, not including my college tuition, and it has been disappointing. The book does not help with the SAM course at all. All the...
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1.1
#1014328
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Cengage Learning Customer Care Review

#991995
1.0
This is the worst company I have ever worked with. The payment system is faulty, the customer service is awful and the product is overpriced. Moreover, the online system is difficult to work with and frankly annoying. I WOULD NEVER PURCHASE ANY CENGAGW PRODUCT AGAIN.
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Cengage Learning Account Review

#852721
1.2
Never gave me return info stole $200 from my banks count!!
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Cengage Learning Website Review

#777062
1.0
I had to take an exam today I tried to take it with about 3 hours time to complete. There were "technical issues" and somehow after hours of trying I got through with only 40 minutes left to complete my Accounting exam with 46 questions! Of course I failed it becaus I ran out of time! After getting 90-100% on all my other assignments! I wish professors would STOP using Cengage!
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Cengage Learning Mindtap Review

#777054
3.0
Mind tap is garbage it seems to always be down so they want you to file a work order but then that's producing an error. Just wasted an hour of sleep trying to log into that ***.
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Usually most of my experiences with Mindtap stem from its interface with D2L. The school I am going to uses D2L for grades and communication but it seems that on a few occasions that when I completed chapters in Mindtap it may be recognized or not in D2L. One day,...
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1.6
I didn't like
  • Content and interface
#1013237
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My homework for my accounting class was 100% through Cengage and boy oh boy it was the hardest homework I have ever had to work through. The homework is no where near relevant for the tests and quizzes in my class and yet I had to spend hours upon hours completing each...
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My son purchased a used book that needed an OWLV2 program access code for this college course. No one ever informed him the book needed to be new. A new paper back book cost $188.00(later to find out $100 of this is for the *** code) so he purchased used. The access...
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1.0
I didn't like
  • Entire program
#1005442
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I've given them hundreds of dollars, days of patience for two open cases, and hours of my time because their textbook didn't come with an access code. I've been waiting for a reooresentstive for an hour. Get it together, cengage.
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Anonymous

Ditto This product is awful. Students can't get into their etexts and even making an exception for pop up blockers won't fix anything.Complete mess. Don't let the salesman sell you...

Bad website. Book not shipped. No customer service. Hundreds of dollars spent and NOTHING. They give you a 14-day free trial access code to use in class while you wait for code, but then don't give a hoot that your book and code don't arrive before code expires. No...
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Maybe because it was required for homework? Anyway, not too much to complain about; some of the drawing of molecules for organic chemistry is pretty annoying; but if you get help online you can navigate the homework; otherwise sometimes its a little too picky. My only...
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Contact Cengage Learning

Headquarters Address:
CengageBrain.com
10650 Toebben Drive
Independence, KY 41051
Phone:
+44 126 434 2932
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Cengage has lots of materials, HOWEVER, the flash cards are the SAME as the testbank. I have called them 4 times, and not one person gets the problem with this. How can they give me a testbank and give the students the SAME questions in flashcards??? My students...
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#962597
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