Cellphoneshop
Cellphoneshop Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating based on 1 review; consumers are mostly dissatisfied and report delivery, product accuracy, and service issues commonly cited in Cellphoneshop reviews.
Positive Feedback
Some buyers received orders and responses to inquiries, showing the shop can fulfill purchases, though experiences vary.
Negative Feedback / Risk Areas
- Wrong items shipped and long delays in resolution reported in Cellphoneshop customer complaints.
- Poor customer service interactions and requests for extensive proof before refunds or replacements are given.
- Reimbursement and return shipping refusal causes billing and refunds friction.
Key Takeaways for Future Customers
- Expect to document orders extensively and follow up persistently.
- Be prepared for possible return shipping before replacement or refund.
- Confirm product details and track communications with customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating based on 1 review; consumers are mostly dissatisfied and report delivery, product accuracy, and service issues commonly cited in Cellphoneshop reviews.
Positive Feedback
Some buyers received orders and responses to inquiries, showing the shop can fulfill purchases, though experiences vary.
Negative Feedback / Risk Areas
- Wrong items shipped and long delays in resolution reported in Cellphoneshop customer complaints.
- Poor customer service interactions and requests for extensive proof before refunds or replacements are given.
- Reimbursement and return shipping refusal causes billing and refunds friction.
Key Takeaways for Future Customers
- Expect to document orders extensively and follow up persistently.
- Be prepared for possible return shipping before replacement or refund.
- Confirm product details and track communications with customer service.
Monitor the manners of your staff..
- - Staff at Candelaria Quezon branch is reported to lack manners.
- - Tracking number issued; LBC text sent; valid ID required, laminated ID requested.
Bkt ganun po ung staff nyo d2 sa Candelaria Quezon branch wala syang manners sa customer na kaming mag asawa pinagpabalik balik nya? GANAN NYO BA ITRATO ANG MGA CUSTOMER NYO?
my tracking no., my text samin ang lbc, at my valid id.. Gusto pa laminated ang id khet madami ng proof na sakin ung item na ipinakita?
Ganan ba kajudgemental yang staff nyo dito.. HINDI lang aq ang naganyan nya madami na!
Preferred solution: Disrespectful staff
Missouri, United States
Refund Review
I had sent my cell phone like two weeks ago and I haven't received no money.can You guys send me something
Dallas, Texas
Send what they wanted not WHAT I ORDERED
- - Wrong battery sent (Galaxy Note II); it's for Galaxy III and won't fit.
- - 2-month process; no shipping label; return wrong item first.
DO NOT DEAL WITH THIS COMPANY: This company will treat you badly. A few weeks back I purchased from thee online shop.
I paid and it took for ever to get the stuff. When I finally got the package(more than 5 items) the Galaxy note II extended battery I bought was actually the extended battery for the Galaxy III so it would not fit my phone. I immediately called them but was told to email, then when after I was asked multiple ways (sending pictures of receipt, product I received), which took another two weeks, I was finally told yes they will replace it with WHAT I PAID FOR, however I need to send the one they sent me back first. NO shipping or shipping label would be send to me.
They would reimburse me after I have shipped it back to them. WTH. Now isn't that great service, you order something they will send you what they want to send and then after much headache only replace it with WHAT YOU ORDERED if you go out of way to ship the WRONG STUFF THEY SENT YOU back to them. Why are these companies in business?
What about Customer Restoration: If the customer was wrong you would expect them to rectify it but if the company did the customer wrong then why not restore them to what they were before they met/dealt with you. If a consumer orders an item then why not send what they ordered. UGH!!!!
Now I sit with a product that I have not had the time to go and return because I have been busy. Total time spent with this company is approximately two months and I still have the wrong product.
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