cellhelmet
cellhelmet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
cellhelmet has a 1.3 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating; reviewers cite customer service, registration and discounts and special offers as problem areas and note a high price level.
Positive Feedback
Some long‑time users report reliable product performance and say they previously had no claims, suggesting the protector itself can work as intended.
Negative Feedback / Risk Areas
- Repeated registration failures via the app and excessive photo requests prevented warranty registration.
- Poor responsiveness from customer service and difficulty reaching a live person with ongoing email requests.
- Complaints about high pricing and lacking discounts and special offers.
Key Takeaways for Future Customers
- Check recent cellhelmet reviews and cellhelmet customer complaints before buying.
- Be prepared for possible registration problems and rely on documentation if contacting customer service.
- Expect limited discounts relative to the product price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
cellhelmet has a 1.3 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating; reviewers cite customer service, registration and discounts and special offers as problem areas and note a high price level.
Positive Feedback
Some long‑time users report reliable product performance and say they previously had no claims, suggesting the protector itself can work as intended.
Negative Feedback / Risk Areas
- Repeated registration failures via the app and excessive photo requests prevented warranty registration.
- Poor responsiveness from customer service and difficulty reaching a live person with ongoing email requests.
- Complaints about high pricing and lacking discounts and special offers.
Key Takeaways for Future Customers
- Check recent cellhelmet reviews and cellhelmet customer complaints before buying.
- Be prepared for possible registration problems and rely on documentation if contacting customer service.
- Expect limited discounts relative to the product price level.
Hollywood, Florida
Not satisfied with Customer service
- Couldn’t register; app failed, endless photo requests.
- Emails kept coming; no live agent, long-time user felt ignored.
Unfortunately I couldn't register the cellhelmet liquid protector on the phone I bought it for due to failure to download the app for registration so I tried to explain cellhelmet customer service my issue so I supplied with all kind of information and pictures needed from them to register it manually but it was so many excuses as to why they couldn't register it for example a full picture of my phone and all about the phone' information that's in phone. I took numerous pictures but weren't satisfied.
When a picture was acceptable then something else was needed by them and then they would request again something that was OK before and now they needed a picture again. Definitely they didn't want to register the product I purchased. They keep annoying me with Emails even though I told them I had enough with the same on going requests. Obviously it was all excuses so they wouldn't register it.
Customer Service is suppose to help customers and not discourage them to get the issue resolved.
At this point I don't care to get the product registered.
I have over the years used their product and never had a claim so to me is like a slap in the face to be treated like I have been treated by Customer Service reps
I would normally pursue the right resolution but I this point is not worth the aggravation.
Ps. trying to get a live person is almost impossible that's why I went via emails.
Date of experience: February 13, 2024
Frustrating experience with customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrustrating experience with Customer Service.
- Could not register CellHelmet protector due to download issue.
- Support asked for many photos.
- Emails kept sending requests.
- Live help hard to reach.
Unfortunately I couldn't register the cellhelmet liquid protector on the phone I bought it for due to failure to download the app for registration so I tried to explain cellhelmet customer service my issue so I supplied with all kind of information and pictures needed from them to register it manually but it was so many excuses as to why they couldn't register it for example a full picture of my phone and all about the phone' information that's in phone. I took numerous pictures but weren't satisfied.
When a picture was acceptable then something else was needed by them and then they would request again something that was OK before and now they needed a picture again. Definitely they didn't want to register the product I purchased. They keep annoying me with Emails even though I told them I had enough with the same on going requests. Obviously it was all excuses so they wouldn't register it.
Customer Service is suppose to help customers and not discourage them to get the issue resolved.
At this point I don't care to get the product registered.
I have over the years used their product and never had a claim so to me is like a slap in the face to be treated like I have been treated by Customer Service reps
I would normally pursue the right resolution but I this point is not worth the aggravation.
Ps. trying to get a live person is almost impossible that's why I went via emails.
Date of experience: February 13, 2024
Edit
Companies Similar to cellhelmet
Red Zombie
Gadget Guard
“I purchased this screen protector with the warranty in hopes I would not have to use it. Although all...“
PureGear
“I filed a warranty claim on12/19/25 claim # 972****.can you give me status update on my replacement. Ive...“
Bodyguardz
“I have been email and call for more then a week and I still have not called to anyone..this is joke.“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.