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Cellcom USA

Cellcom USA

www.cellcom.com
What is your customer experience with Cellcom USA?

Cellcom USA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Cellcom USA has a 2.9 star rating from 1 review; consumers are mostly neutral. Reviewers value Reliability and Website but report issues with Exchange, Refund and Cancellation Policy and customer service. Recent recommendation reads: Bare with them they eventually get things figured out!. Price level is reported as high.

Key Takeaways for Future Customers

  • Check Cellcom USA reviews and expect mixed experiences.
  • Confirm billing and refund timelines before purchase.
  • Reliability and website are seen as strengths.

Negative Feedback / Risk Areas

  • Customer complaints about refunds and cancellation handling.
  • Poor customer service responsiveness reported.
  • Over charges and billing disputes noted by a reviewer.

Positive Feedback

Some customers find the service reliable and the website usable; one reviewer advised patience while issues get resolved.

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Abrea Loo

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Verified Reviewer

Was supposed to get money back from over charges

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Not taking care of the customer. And screwing them over after they call and cancel something. They don't figure things out properly.

User's recommendation: Bare with them they eventually get things figured out!!!

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