Cell Phone Restore Of Galveston Reviews
Cell Phone Restore Of Galveston Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cell Phone Restore Of Galveston has a 2.2 star rating based on 1 customer review. Consumers are mostly dissatisfied. Rating distribution shows unfavorable reviews only. Recent recommendation reads: Buyer Beware, Dishonest!. Review highlights issues with customer service and Exchange, Refund and Cancellation Policy; price level reported as medium.
Key Takeaways for Future Customers
- Cell Phone Restore Of Galveston reviews warn about missed appointments and unfulfilled orders.
- Expect to follow up; the reviewer filed a credit card dispute and received a refund.
Negative Feedback / Risk Areas
- Customer complaints about poor customer service and communication.
- Reports of deposit requests, delayed parts, and refund disputes affecting billing and refunds.
Positive Feedback
Reviewers value diversity of products or services and the website, and price level is described as medium.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cell Phone Restore Of Galveston has a 2.2 star rating based on 1 customer review. Consumers are mostly dissatisfied. Rating distribution shows unfavorable reviews only. Recent recommendation reads: Buyer Beware, Dishonest!. Review highlights issues with customer service and Exchange, Refund and Cancellation Policy; price level reported as medium.
Key Takeaways for Future Customers
- Cell Phone Restore Of Galveston reviews warn about missed appointments and unfulfilled orders.
- Expect to follow up; the reviewer filed a credit card dispute and received a refund.
Negative Feedback / Risk Areas
- Customer complaints about poor customer service and communication.
- Reports of deposit requests, delayed parts, and refund disputes affecting billing and refunds.
Positive Feedback
Reviewers value diversity of products or services and the website, and price level is described as medium.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To inform other users regarding this company
- - Paid 50% deposit for battery; delays and no delivery; refund received; store claimed vulgar language and banned them, suspecting fake 5-star reviews.
Cell Phone Restore is a phone repair company in Galveston,
TX. I needed a new battery for my phone and this store was recommended to me by ATT.
When I went there, they told me they would have to order the battery and wanted a 50% deposit. I paid them and was told the battery would be in in a couple days, they would contact me. A week later, after still not hearing from them, I went in and was told the shipment had been delayed but they had one in their Houston store and would get it down there the next day. Several days went by, again no phone call, and I once again went in to the store.
I was told the battery was on the mobile repair truck and that the guy would come to my house that night to replace my battery. He never showed so the next day I once again went to the store and it was closed up. I finally filed a dispute with the credit card company who gave me a refund. When I posted a negative review on Google, he fired back saying I had used vulgar language and was banned from their store.
Absolutely not true!
I had seen the same response on another bad review so I guess that was their standard line for not taking responsibility for being dishonest. Just want others to know that this is not a good place to do but with, in spite of their numerous, and I suspect fake, 5 star reviews.
Preferred solution: Apology
User's recommendation: Buyer Beware, Dishonest!
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