by FavorableLittlePenguin708 #15647841.0
I made a claim on 6/17 I got the runaround for placing a claim on my business phone. spent hours on hold, received different information transferred , hung up on. on Thursday 6/20 contacted management (claim was and was not done different people had different answers) t...
by QuickestEstrelaMountainDog #15559751.0
I purchased a brand new Samsung phone from At&T that cost me $800. 1yr down the road, phone defaulted, won't hold charges. Called AT&T and they couldn't troubleshoot. They transferred me to their ATT Asurion Insurance department, where I was told I have to pay $150 for...
by UnarmedPolarBear655 #15594721.3
I have been with sprint for 10 years always had insurance on my phones (3-4 phones mind you) so insurance X 3.. NOT CHEAP.. I'm not really sure how all these people give such good reviews when after you pay all that money you never have a claim and 1 day you lose your...
Asurion - Muy mala
by PissedConsumer1539615 #15396151.0
Después de pagar 9 meses aseguranza para mí celular que en precios normal ronda entre $80 dólares y 140.para poder reclamarlo tendría que pagar $100 cosa que no me parece justa pues por otros celulares del mismo precio solo he pagado 20 dólares de deducibles
by ObtainableLeopardTortoise #15593421.0
I'm now a solid 12 hours into phone calls/online chat sessions to try to resolve what started as a simple (ha!) cracked screen on an Apple Xr. We thought we'd experienced the bottom of the barrel in customer service when Asurion sent back the month's old phone with new g...
by PissedConsumer1527830 #1527830
I started a claim on Sun 4/28. Not sure if I was going to do insurance or just get a new phone(old one wouldn't turn on). So,I didn't finish it,got an email stating I could resume,but when i attempted to it said I wasn't able to. I called,recording said it was being...
Asurion - Do I have insurance coverage?
by NovelGar562 #1556802
Cracks all over the front, back and sides.
by PointlessGreyReefShark #15255851.0
On 4/6 I filed a claim on line for a broken screen on my daughters iphone 7. The next available appointment was May 2nd. I thought that had to be a mistake so I called them to see what the delay was. After being on hold for 30+ mins the rep told me that the screens...