Celestial Designs Reviews
600 CLAIMED LOSSES
3 TOTAL REVIEWS
1K PAGE VIEWS
If there is one single thing that I regret most about my entire wedding, it's having my alterations done by her. My dress was too long, and the bustle broke, on all points. Within 2 minutes of having it pinned up. I took one step and heard a tear. Took two more steps and heard a snap. I went in several times, and only 2 weeks before the wedding did she actually pin my dress to work on. The final fitting to make sure it fit was literally 24 hours before the wedding. She left very little time for alterations. Her shop is in some tiny little studio type room, with curtains being the only means of privacy dividing me from whoever was around. Her daughter came walking in while I was getting changed. That's my next complaint. She has two children who constantly were screaming at her for things every time I went in. To turn on the tv, food, whatever. The worst was in every time I had the dress on her 2 year old would come in and touch my phone, purse, and debit card sitting on the chair, and then, to my complete horror, started stomping around the hem of my dress in circles around me. She laughed it off. Her feet were dirty and she left stains on it, she had Dorito fingers or something and kept grabbing my dress. She's a bad business owner, but maybe even a worse mother for allowing that behavior in her workplace. For the outrageous amount I spent in her shop, surely she could afford a babysitter. That's another thing. I was quoted around $300 when I went in from the beginning. By the time she actually started the alterations it was 2 weeks before the wedding and way too late to find another seamstress, and I ended up paying nearly $600 for my alterations. She's incredibly unprofessional, scammed me when it came to prices, a horrible and sloppy business owner, and lacks any talent to work on wedding dresses. I couldn't dance with my dad or grandpa, or have my first dance even, because I was tripping over my dress. It was too long all around and after the bustle points snapped, I couldn't move. The modesty panel in the back of my corset kept falling down, and THREE times I had guests tell me they could see my underwear. It was humiliating and if I was a b**** I would have let it ruin my day. I am not a mean person, but this is beyond understandable. There's no excuse. The entire evening I was grabbing my dress from the bottom and holding it up to move. Most pictures of me are holding my dress up to my knees to walk around. I am just disgusted this woman is in business. Awful customer service. Way too expensive. Sloppy work. I'm disgusted. I'd give her 0 stars if I could. DO NOT go to her.
Rude customer service associate
Hello My name is Rhonda Coleman I had the worst experience with a customer service associate by the name of Celeste she would not give me her last name. I called on Friday march the 13th and wanted to pay my husbands car note, the young lady was very harsh telling me i could do no such thing because i was not on the account. I explained to her that i was his wife and i had paid the note before, she said she did nt care. I asked her could i speak to amanager she said no i asked her to give me the number to corporate, and she said no. I told her i live in louisiana and we have comm prop law and as long as i am married to derrick coleman i can pay, make changes on his accounts i was told this also by another on
Celestial Desings or celeste-bridal.com
Celestial Designs or celeste-bridal --- Save yourself the hassel and don't go here. The services are very priced. You get alterations with no eye for fit and style. Plus poor customer service and no follow-up fitting. For someone working out of her house she charges extra-high prices and no follow-up fitting. If you need a simple alteration done she will charge and arm and a leg. Find a professional and you will be more satisified. This buisness is located in Wasilla, Alaska. Do not use this service. Find someone with a better customer service policy. Be Warned.
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