CEFCO Reviews
CEFCO Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CEFCO has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral. Pros noted are convenience and employees. Cons include no follow up. Price level is medium.
Key Takeaways for Future Customers
- Read CEFCO reviews for common issues before using loyalty rewards at the pump.
- Bring card inside to pay with credit card to avoid pump payment problems.
- Expect basic convenience store offerings but watch customer service and refund processes.
Negative Feedback / Risk Areas
- Frequent customer complaints about no follow up and ignored loyalty rewards.
- Reports of delayed refunds and billing or overcharge at the pump.
- Multiple notes of rude staff and local management issues and store cleanliness problems.
Positive Feedback
Reviewers value convenience and individual employees who provided good service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CEFCO has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral. Pros noted are convenience and employees. Cons include no follow up. Price level is medium.
Key Takeaways for Future Customers
- Read CEFCO reviews for common issues before using loyalty rewards at the pump.
- Bring card inside to pay with credit card to avoid pump payment problems.
- Expect basic convenience store offerings but watch customer service and refund processes.
Negative Feedback / Risk Areas
- Frequent customer complaints about no follow up and ignored loyalty rewards.
- Reports of delayed refunds and billing or overcharge at the pump.
- Multiple notes of rude staff and local management issues and store cleanliness problems.
Positive Feedback
Reviewers value convenience and individual employees who provided good service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Need to change my debit card information
Company fixed the issue and I have been provided with apology. Changed debit card
Couldn't get ahold of anyone for the past half hour. I've called five times and no one seems to be available.
Preferred solution: Want to change my debit card on my account
New Orleans, Louisiana
Poor management at Rusk, Tx Cefco.
- - Women's restroom had no toilet paper or paper towels.
- - I informed staff; napkins came from the food area.
- - Manager didn't order; clerk was rude.
The women's restroom was out of toliet paper in all stalls. Also no paper towels in stalls.
I had to ask another customer to let clerk know. She brought in a few rough napkins from food area. Before leaving I asked if they had any toliet paper in stocks. She replied manager messed up & didn't order.
I suggested they get toliet paper off shelves & she said they were out of that too! Someone should have gone to local grocery story to take care of their customers til they get their act together. She was rather rude as well.
It was an emergency stop for me. No purchase today.
San Antonio, Texas
Chicken tenders not sold individuay not right?
If they take away sales over quantity of strips people can afford company loses money! 7 sales lost in one hour n they only got drink? Some wanted 2 tenders n couldn't get them?
User's recommendation: Sell tenders as you once done!
Kilgore, Texas
Complaint
- - Kilgore TX store #105 incident reported.
- - Manager on duty Lacy showed no concern.
- - Cashier Makayla told me I can leave.
- - Cook Deana was rude.
I have not talked to anyone yet. I will try to call again tomorrow.
What I need to report happened at the store in Kilgore TX. I think its store #105. Manager on duty was Lacy and she had no concern or care in the world. The cashier Makayla told me I can leave and the cook Deana was very rude.
Im not a mean person. I have over 20 years of customer service and I know how vital good customer service is to any business.
Daingerfield, Texas
Refund you have no has
- - Refund for gas the store did not have has not been received.
- - Supervisor could not be reached when requesting the refund.
I still have not received my refund. I called your head quarters to get refund for gas that your store did not have, yet was still taking payments.
When asked for refund the young man could not reach his supervisor due to her not answering the phone. I dont know what type of business you are running
User's recommendation: Stay out. They do not call you to handle issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fairhope, Alabama
Loyalty rewards
Tried to redeem my points I've been saving for months. $15 and $5.
Total$20 for gas. Followed instructions and when I pressed REWARDS at the pump... nothing.
Now points expire. I have screen shots
- Convenience and employees
- No follow up
Preferred solution: Deliver product or service ordered
Fairhope, Alabama
Loyalty rewards
- - Had $20 in loyalty rewards.
- - Redeemed for gas, but pump REWARDS button didn't respond; points expired; contacted manager and customer service.
Ignored.
Had $20 saved in loyalty rewards. Followed instructions to redeem for gas and the REWARDS button on the pump didn't respond.
Points expired. Tried talking to mgr.
Called and left msg with customer service. Ignored
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Walton Beach, Florida
Overcharge for gas at the pump
- - Charged $75 for 11.534 gal at $3.19/gal at CEFCO store #410 in Fort Walton Beach on 7 Nov 22 at 10:20 am.
- - Receipt showed $36.90, not $75.
Stopped to get gas on 7 Nov 22, 1020am at CEFCO store #410, 735 MLK Jr Blvd, Fort Walton Beach, FL and when I checked my bank account I was charged $75.00 for 11.534 gals of gas at $3.19 . Receipt showed $36.90.
Preferred solution: Full refund
User's recommendation: Don't purchase gas at the pump with card, go inside to pay with credit card
Rudest workers, cussing workers, not a place you do not want to go in.
- - Staff at the 76 gas station on Flamingo and Swenson are rude.
- - They refused change after a slot machine issue.
- - I will take my business elsewhere.
you have the rudest people. at the 76 gas station on Flamingo and Swenson every time I go in there they're at somebody they're just so rude.
I get change from a 20 go to put a slot machine it didn't work so I take it back to the exchange a 5 and they wouldn't take it they just gave it to me and then they start cussing at me and told me to quit whining what is wrong with you guys. I can't believe you hire people like that. and let them work there. I know that you got more complaints and they've been there over a year the old lady is so rude and everybody else is just as rude I never have experience anything that in my life and I've lived a long time.
Just a reminder. They have dirty mouths, rude, *** at everyone all the time.i will never go there again. I have 15 trucks that I fill with gas once a week.
I am going to take my business to Chevron. I think you should do something about it.
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