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Forgot to replace gutters and down pipes

replaced siding and roof and forgot the gutters, I asked for a final invoice showing payment . No response from accounting or the company, maybe channel 12 RI can help,

User's recommendation: STAY AWAY FROM CEDAR VALLEY EXTERIORS.

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1 comment
#2195856

Why would you expect them to work on something that was never in the estimate? They get paid more for doing more work… This review is baseless, and makes no sense whatsoever.

ID
#2084402 Review #2084402 is a subjective opinion of poster.
Loss
$5000
Preferred solution
Deliver product or service ordered

Customer service

Had them come to my home for a estimate very professional. Then i never hear from them then i finally hear from them and when i inform them i am going with someone else they call me a *** idiot and hang up
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1 comment
#2195859

This isn’t true, if it was, we would expect a call to our office so we could speak/discipline the rep. What was their name?

This has never and never would be acceptable. You won’t stay in business 25 yrs like us, if this was actually how we handled customers.

ID
#1520318 Review #1520318 is a subjective opinion of poster.

Worst experience

This business should be sued for everything they own including the workers for knowing that they do nothing but steal from the customer. They should feel what it is like to not have a roof over their head. My roof still leaks and the stucco damage they caused is still not fixed. Is there any way to go after these crooks?
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ID
#1507873 Review #1507873 is a subjective opinion of poster.

Instead of a crew, the sales rep came and started ripping off shingles.

Signed contract on 8/4/15. Sales rep came out several weeks later and started doing the work. No bldg permit or dumpster as was contracted. Got upset and left when husband was upset. Put some plastic on roof but was not secured so husband had to buy lathe and secure it. He called us several times that evening trying to get some money from us. We reported it, but nothing was done as the sales rep was good friends with one of the Vice Presidents. We contracted someone else and they did a good job. NEVER contract this company. Very very unprofessional. Not enough space here to write about everything that happened.
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2 comments
#2195861

This doesn’t make any sense. None of the CVE sales staff does any labor, we also are required to document permits for every job.

Sounds like you made a side deal with someone and it has nothing to do with the company. CVE have policies in place specifically to avoid this scenario, and have for 20+ yrs.

#1279144

Worked for them as an appointment setter back in 2007. Never missed a paycheck!

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ID
#718249 Review #718249 is a subjective opinion of poster.
Location
Brainerd, Minnesota
Reason of review
Bad quality

Cedar Valley Exteriors Roofing Review from Westerly, Rhode Island

Do not use this company. They are awful and find the cheapest people they can find. The work was terrible. Found guys sleeping, trash left for me to pickup, and once they get paid they are gone. Still have to get my 2nd floor ceiling repaired because they didnt flash my dormers. All said and done with work they didnt finish....over a year...no followup...nothing.
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1 comment
#2195864

Doesn’t add up! Pretty hard for guys to finish a roof in 1 day if they are asleep… CVE has used the same crews for over 12 years, bc they are the BEST!

Occassionally, we have made mistakes, but only corrected those immediately! It’s important to us. Finally, we didn’t go anywhere! Come talk to us any time.

We are still here, growing fast bc of excellent work.

We do work in Westerly often. If there was ever a problem CVE staff if always available.

ID
#686436 Review #686436 is a subjective opinion of poster.
Location
Westerly, Rhode Island
Reason of review
Poor customer service

Horrible company = storm chasers

July 23 2014 hired to do a minor job on a tiny home, hail damage. After 58 days they finally got the roof done. . . worker - no one spoke english. Then it took another 11 day to finish the tiny siding job. I had to repair 4 items on my own. The house was under contract to close , changed the close date 3 times as they were incapable of finishing the job they were hired to do. Found roofing tools, supplies and no less than 300+ nails left around the house & garage. Absolute nitemare! DO NOT USE THIS COMPANY - YOU WILL REGRET IT. Horrible communications! Storm chasers, They will lie to you until the last minute of the last day.
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2 comments
#1438674

Cedar Valley Exteriors was brought in specifically by Farmers Insurance because they are a trusted company. Review seems fishy...

#1022406

Couldn't agree more. Well said...everything you went through is exactly what we went through.

I never thought someone could be this bad. We had a guy sleeping in my backyard not to mention everyone pissed back there. This guy grabbed a chair from my garage and went in the back to sleep.

The 2nd day he did this my wife went back there and told him to leave if he was going to sleep here everyday. After a year we still never heard from them again

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ID
#527721 Review #527721 is a subjective opinion of poster.
Location
Billings, Montana

Roof leaks ceiling damage refuse to repair

Had them replace storm damaged roof. Crew showed up only English speaking person on crew (foreman) passed out drunk in front seat . Had to buy them step flashing , they had none . They had to use old vented drip edge cause none was supplied by CV. So for have found two leaks that ruined two ceilings. They cut the satellite cables dropped them into my attic and roofed over. Charged me $95.00 for satellite removal. Replaced it myself. I told cedar valley I would do the repairs myself (I do not want those hackers touching my property anymore) they refuse to reimburse me for repairs . I am holding final payment $1345.00 . They send collection agent threatening court fees and litigation..... WHAT WOULD YOU DO !!!!
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4 comments
#2195867

Tell the truth…

#1438680

Cedar Valley Exteriors helped get our insurance to cover a full roof replacement, saving us thousands. When something went wrong that was their fault, they fixed it immediately.

This review doesn't sound at all like Cedar Valley Exteriors. Very professuonal from beginning to end.

#1669265
@PissedConsumer1438680

I believe you work for the company.

#935261

We're dealing with a similar nightmare. Though they already have our money we have a leaky house with extensive damage and mold. We're going to have to take them to court as it appears.

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ID
#502496 Review #502496 is a subjective opinion of poster.
Location
Taunton, Massachusetts
Loss
$1345
New Reviewer

Cedar Valley Exteriors failed to pay employees

I worked for them as a sales rep from June 2010 thru July 2010. I drove from Texas to Oklahoma and then to Minnesota at their request. After selling multiple jobs, I had to return home to Texas with the promise of a forthcoming check for my commissions, which should have been $8000. Shortly after leaving Minnesota, I tried to reach them and was informed that they had closed their doors and no employees were getting paid. I paid my own expenses for travel, lodging and food. To this date, I cannot get anyone to return my calls. I would not recommend this company to either a consumer or potential employee.
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1 comment
#715624 </