tetsuya y

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Verified Reviewer
| map-marker Obihiro, Hokkaido

Confirmation of product size

Dear maker I have a question about the following products. Cedar Summit by KidKraft Lofty Heights Playhouse Please tell me the height at the time of completion. Thank you for your cooperation.
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Preferred solution: Correct dimensions

Anonymous
map-marker Moorpark, California

Replacement parts

No one ever called me. So yes, I am disappointed. Not sure why they make you write 100 words in order to get this to be accepted. But yes how are you supposed to get replacement parts if you dont get called back. I waited on hold for 2 hours before I decided to put my number in for a call back.
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Anonymous
map-marker Moreno Valley, California

Replacement parts

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So I called the company and their phone goes to ...please hold we will get to your call soon as possible, I waited for about 30 minutes then it also gave a prompt where you can put your phone number in and they will call you back so I did that finally and its been about 11 hours now and I have not received a call back so yeah not too happy with this company.
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User's recommendation: Nope

Alessandra M Uxy

Playhouse question

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My parents purchased a playhouse for my daughter and bjs whole sale in Voorhees nj For Christmas, since spring is here we opened it up to build it and notice a panel of the house is broken off. If someone can give me a call to discuss my options I would greatly appreciate it 609420**** thank you Sandra
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Preferred solution: Let the company propose a solution

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