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Cedar Peak Builders

Cedar Peak Builders

What is your customer experience with Cedar Peak Builders?

Cedar Peak Builders Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Cedar Peak Builders has a 1.5 star rating from 1 review and consumers are mostly dissatisfied; rating distribution is 100% unfavorable and reviewers note high price level.

Key Takeaways for Future Customers

  • Check Cedar Peak Builders reviews and licensing before hiring.
  • Expect disputes over billing and change orders on excavation projects.
  • Verify estimates for dirt haul and compaction with independent experts.

Negative Feedback / Risk Areas

  • Allegations of unlicensed work and poor compaction causing settlement.
  • Reported refusal to resolve disputes, requiring legal action.
  • High charges with unclear overage explanations and billing disputes.

Positive Feedback

Reviewers say turnaround time and reliability aspects were valued despite other issues; customer service and diversity of services received poor marks.

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Verified Reviewer
| map-marker South Jordan, Utah

Unlicensed Excavator - Cedar Peak Builders

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AI Highlights
  • - Cedar Peak Builders are unlicensed and were fined $250.
  • - They over excavated and did not compact, causing back porch settlement and charges.

In 2017 my contractor hired Cedar Peak Builders (Also known as Cedar Peak Construction LLC), owned by Gary S. Clark and David L.

Petersen from American Fork Utah, to perform excavation and grading work at our home. They were presented to us as experts in the field of excavation. After discovering multiple issues with their work and after paying them nearly $40,000 we found out that they were not experts and in fact they were unlicensed contractors. For their work at our home Cedar Peak Builders was been fined by the Division of Occupational and Professional Licensing a paltry $250 for being unlicensed (https://dopl.utah.gov/discipline/discp_news_2018-12.pdf).

We believe Cedar Peak Builders owed us a duty to 1) disclose their licensing status - a material fact, and 2) a duty of skill, care, and diligence. We believe they have breached these duties as we understand the circumstances. Cedar Peak Builders did not properly excavate the area (they over excavated the area behind the back doors where our patio area is located). More importantly, they did not use proper compaction methods to ensure the soil was compacted to avoid settlement.

This has already resulted in our back porch footings settling several inches and has required our contractor to jack up the back porch. During their work they told us that it was impossible to properly estimate dirt haul off and excavation costs. I later discovered through internet searches that experienced excavators state it is not only possible to properly estimate excavated dirt amounts but also to determine bulking and swell factors. In fact, internet sites exist for this purpose.

Cedar Peak Builders charged us over $20,000 (We believe that number is closer to $26,000) for overages they said they could not determine when they estimated the project.

Rather than work with us to find an amicable resolution Cedar Peak Builders has hired an attorney to fight us and we now must sue them to recover our funds. Strongly do not recommend Cedar Peaks!

Loss:
$40000
Cons:
  • Overdug patio area
  • Overages were in the tens of thousands of dollars
  • Did not properly estimate haul-off
Reason of review:
Pricing issue

Preferred solution: Full refund

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