ottrmass M
map-marker Jacksonville, Florida

CDW-G software purchase overcharge

I attempted to purchase software online through CDW-G computer store page for Walden University students about 3 weeks ago. I had one pending amount that I expected to be deducted from my account.

It remained as a pending items for about 10 days. It finally just disappeared. The, I noticed I was double charged in the amount of $338.00 for software. I have been overdrawn in my account for 4 days as a result.

I have contacted the company who said they took care of the matter.

It remains unresolved and although the appropriate charge has been deducted from my account ($338.00), the second unauthorized amount ($338.00) seems schedule to remain as a pending charge, making my funds unavailable for the next 6 days! I am absolutely furious and will never do business with this company again.

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2 comments
Guest

email is heathgib@***.com

Guest

Hello Ottrmass,

if you email me your information I can look into this for you.

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