Cbt Nuggets
Cbt Nuggets Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable.
Key Takeaways for Future Customers
- Reviewers value the Website and Reliability.
- Expect high price level for membership and subscriptions.
- Watch billing, refunds, and auto-ship or recurring charges.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service being rude and arrogant.
- Reports of unexpected billing (84 deducted) and refund requests.
- Allegations of account cancellation and phone blocking.
Positive Feedback
Some praise for website reliability and one report of an issue resolved quickly by an awesome customer service representative.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable.
Key Takeaways for Future Customers
- Reviewers value the Website and Reliability.
- Expect high price level for membership and subscriptions.
- Watch billing, refunds, and auto-ship or recurring charges.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service being rude and arrogant.
- Reports of unexpected billing (84 deducted) and refund requests.
- Allegations of account cancellation and phone blocking.
Positive Feedback
Some praise for website reliability and one report of an issue resolved quickly by an awesome customer service representative.
Sussex, New Jersey
Billing
- - The issue was my fault.
- - It was resolved quickly by a customer service representative.
- - Thank you for following up and for your help.
Grumpy Mammoth lol the issue was my fault and it was resolved quickly by an awesome customer service representative whose name i wish i could remember right now. Thank you for following up and for your help.
Amount deducted 84 dollars --issue
Without my interaction 84 dollars deducted..please cancel that..& i want my money back.. Call:996690**** Mail id:yashinfo.1228@***.com
Terrible Customer Service .... Rude & Arrogant
- - Gave feedback on subnetting course; account cancelled.
- - Landline and cell were blocked.
- - Support refused feedback and spoke over me.
OK folks ... here's a little info about these people. After calling CBTNuggets to provide customer feedback about their subnetting course, they immediately (drop of hat) cancelled my account, blocked my landline AND blocked my cell phone number.
Now --- how they did that I'll never know since I never called them using my cell. But a support call to my wireless provider created more questions (waay more) than answers.
I would characterize CBTNuggets as pure evil. The customer support was so far left of "politically correct" (as if possible) as to be approaching dangerous.
They refused to take any customer feedback (ANY) ... constantly spoke over me, took points of discussion WAAY out of context and used THAT to create points for them to create arguments. When I said I would be calling back again to speak with someone else that could give better customer service, I was told that I was harassing them & that my account would be immediately cancelled. They also blocked my landline & cell-phone. Again, how they blocked the cell without my ever calling them with that device is a mystery.
The people at CBTNuggets behaved in a neo-fascist way and I would characterize their customer support as nearly Gestapo (brainwashed/cult-ish) with how they listen and work with customers. This company is as close to EVIL ... true EVIL as I have ever seen in my life.
If these people were your neighbors, you would move into a Church and pray for protection and deliverance.
Preferred solution: Let the company propose a solution
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