Billing

Grumpy Mammoth lol the issue was my fault and it was resolved quickly by an awesome customer service representative whose name i wish i could remember right now. Thank you for following up and for your help.
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ID
#1705031 Review #1705031 is a subjective opinion of poster.
Location
Sussex, New Jersey
Service
Cbt Nuggets Customer Care
Reason of review
Good customer service
New Reviewer

Amount deducted 84 dollars --issue

Without my interaction 84 dollars deducted..please cancel that..& i want my money back.. Call:996690**** Mail id:yashinfo.1228@***.com
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ID
#1129101 Review #1129101 is a subjective opinion of poster.
Reason of review
Problems with payment

Terrible Customer Service .... Rude & Arrogant

OK folks ... here's a little info about these people. After calling CBTNuggets to provide customer feedback about their subnetting course, they immediately (drop of hat) cancelled my account, blocked my landline AND blocked my cell phone number. Now --- how they did that I'll never know since I never called them using my cell. But a support call to my wireless provider created more questions (waay more) than answers. I would characterize CBTNuggets as pure evil. The customer support was so far left of "politically correct" (as if possible) as to be approaching dangerous. They refused to take any customer feedback (ANY) ... constantly spoke over me, took points of discussion WAAY out of context and used THAT to create points for them to create arguments. When I said I would be calling back again to speak with someone else that could give better customer service, I was told that I was harassing them & that my account would be immediately cancelled. They also blocked my landline & cell-phone. Again, how they blocked the cell without my ever calling them with that device is a mystery. The people at CBTNuggets behaved in a neo-fascist way and I would characterize their customer support as nearly Gestapo (brainwashed/cult-ish) with how they listen and work with customers. This company is as close to EVIL ... true EVIL as I have ever seen in my life. If these people were your neighbors, you would move into a Church and pray for protection and deliverance.
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ID
#841939 Review #841939 is a subjective opinion of poster.
Service
Cbt Nuggets Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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Summary

CBT Nuggets is a provider of online course from such Project Management Institute, Cisco, VMWare, Amazon Web Services, and CompTIA as well as many others. Customers willing to take a fresh start or grow existing expertise opt for CBT course enjoying a variety of training options. Learning with CBT Nuggets helps students stay afloat and get certified on any subject they choose. A free trial week gives access to a large election of courses and training sessions at CBT Nuggets. Driven by true passion and committed to results, CBT Nuggets LLC has helped hundreds of learners to master IT skills.

Cbt Nuggets reviews and complaints

Cbt Nuggets is ranked 116 out of 867 in Education category

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