Anonymous
map-marker Sussex, New Jersey
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#1705031 
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Billing

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5.0
Grumpy Mammoth lol the issue was my fault and it was resolved quickly by an awesome customer service representative whose name i wish i could remember right now. Thank you for following up and for your help.
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Good customer service
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Marigold Qts
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#1129101 
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Amount deducted 84 dollars --issue

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1.0
Without my interaction 84 dollars deducted..please cancel that..& i want my money back.. Call:996690**** Mail id:yashinfo.1228@***.com
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Problems with payment
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Anonymous
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Terrible Customer Service .... Rude & Arrogant

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1.0
OK folks ... here's a little info about these people. After calling CBTNuggets to provide customer feedback about their subnetting course, they immediately (drop of hat) cancelled my account, blocked my landline AND blocked my cell phone number. Now --- how they did that I'll never know since I never called them using my cell. But a support call to my wireless provider created more questions (waay more) than answers. I would characterize CBTNuggets as pure evil. The customer support was so far left of "politically correct" (as if possible) as to be approaching dangerous. They refused to take any customer feedback (ANY) ... constantly spoke over me, took points of discussion WAAY out of context and used THAT to create points for them to create arguments. When I said I would be calling back again to speak with someone else that could give better customer service, I was told that I was harassing them & that my account would be immediately cancelled. They also blocked my landline & cell-phone. Again, how they blocked the cell without my ever calling them with that device is a mystery. The people at CBTNuggets behaved in a neo-fascist way and I would characterize their customer support as nearly Gestapo (brainwashed/cult-ish) with how they listen and work with customers. This company is as close to EVIL ... true EVIL as I have ever seen in my life. If these people were your neighbors, you would move into a Church and pray for protection and deliverance.
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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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