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CBT Campus

CBT Campus

www.cbtcampus.com
What is your customer experience with CBT Campus?

CBT Campus Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

CBT Campus has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; recent recommendations say "look else where for training".

Positive Feedback

User feedback includes no clear positives; price level is noted as high but no endorsements of course quality or support.

Negative Feedback / Risk Areas

  • Recurring CBT Campus reviews mention poor customer service and unhelpful administrative responses.
  • Complaints cite denied refunds and pressured sales tactics; billing and subscription expectations are unclear.
  • Support availability and access issues, including limited weekend help and login problems.

Key Takeaways for Future Customers

  • Check CBT Campus customer complaints and refund policy before purchasing membership or courses.
  • Confirm support hours and test fees upfront to avoid unexpected charges.
View full overview ›

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Anonymous
map-marker Manhasset, New York

Refund request not granted

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AI Highlights
  • - Bought full course plus labs for 1,200 on 1/23/2024; not happy with the course.
  • - Refund requested; refunds only after failing the test twice.

I purchased the full course plus labs for 1,200 on 1/23/2024. I watched the first part of the A+ course.

After I saw what was offered I determined that I was not happy with the product. I contacted my sales representative the very next day on 1/24/2024 at 6:28 am with the email: I have been given access to part 1 of the A+ certification course. I have reviewed it and determined I would like a refund.

He sent my request to Eleni Richards, who works on the Administrative Support team. She was not in the office on 1/23.

She replied to my email today 1/26 instructing me that refunds are not given and that I must complete the course and fail the test twice (the test cost is 258 dollars)

If I fail twice, she will then issue me a refund.

I regret doing business with this company. I was not happy with their courses after I tried it out.

User's recommendation: look else where for training

View full review
Angela C Hfd

SCAM They only want your money

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AI Highlights
  • - A Ron Borders pressured me to sign up for an A+ course during wedding planning.
  • - Login issues, limited weekend support, and requests for more money.

A Ron Borders contacted me pressuring me while I was planning my wedding non stop calling and for this A+course. He said specifically would there be any reason you couldn't complete this" and I said Yes I am planning my wedding.

He continues and finally under pressure and duress I signed up. They can check their Recorded calls on this. So in between I tried to log in had constant issues and they are eastern time so trying to get a hold of someone is hard unless you do it while at work. They are not there on the weekends for help either.

Needless to say I called asking if I could have a few months extension and Of course Dominic the Director wants More Money!

I would Never recommended this company Ever. Scam they only want your money people.

Loss:
$500

Preferred solution: extension of access to the A plus course to my last payment June 17th

View full review

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