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I have been receiving calls and messages from that phone number for 2 weeks from a caller named Davies M Gibson and someone telling me that he loves me and try to make me feel emotional. Then Davies asked for 250,000 dollars to invest in a personal contract. This is not right. How many people are you defrauding with this scam? I would get messages day and night and also hang ups. This is very annoying and frustrating. Please stop bothering me....
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#1013565
keep calling me day and night, I say take me off the list!!! I don't want it~~they don't talk!! just somebody sitting there breathing in the phone! thought it was a *** at first because just breathing on the line, so I looked up the number and found out this is them, Cbeyond! so sick of it !! they call me 24 hrs even on Saturdays! hate them and wish they would leave me alone!!! When I answer I say "take me off the list take me off!!!" *heavy...
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#911912
Been having issues with Birch emails. I'm the IT manager of a small business, and I'm actually looking at migrating our email services to another provider. I've just about had it with Birch/Cbeyond. They made some changes to their EXCAS (exchange servers) and now almost all the emails we send from the company are being rejected by other companies (SPF validation failed messages). They have blacklisted emails coming from Cbeyond servers, as...
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Anonymous

Ageel Issue was finally resolved. I'm glad it now works, but extremely disappointed at the length of time it took to fix it.

Anonymous

Anonymous Hello, I apologize for the email issues you're experiencing and that the issue has not been resolved.
Please send us an email urgently with your account number and the bes...

I didn't like
  • Service provided
  • Cost vs service provided
#715452

Cbeyond Customer Care Review

#848837
Someone with your service keeps calling and not leaving any message
Comment
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Cbeyond Customer Care Review

#836512
There is a man by the name is Mark Johnson who calls me from a 202 and says that i qualify for a Gov grant that i dont have to pay back i look up the number on beenverified and it says Cbeyond Communication LLC Dc. But its says you guys are a some type of phone company or telemarketing company this is crazy either someone is using your info or you people are scammers
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Hello All, Birch recently bought out the company I had my service through... so like in every buyout the customer is not notified... in fact they changed their hours of support for our service unbeknownst to me...so my service goes down on the weekend... i call and they say sorry I don't have access to the network you will have to wait until monday when someone who does is in the office... So I ask to speak to a supervisor... he said he is the...
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Anonymous

Anonymous We sincerely apologize for any inconvenience you may have experienced and would like to investigate yourconcerns immediately.
Please send us an email urgently with your ac...

1.8
I didn't like
  • Ignorance
  • Lack of knowledge
  • Service
#711724
I have been a customer of CBeyond who is now bought out by Birch, for many years now and I have hated every second of it. We have 2 T1 lines and some DID as well as SIP service from them. If you ever encounter an issue with service this company will not help. You will have to go through multiple "Escalations" just to get nowhere, imagine being a business who relies heavily on your EXPENSIVE services & not knowing when or for how long they...
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Anonymous

Anonymous Seems like a common issue. I'm Account Executive with Time Warner Business Class here in Dallas and would love to help with your situation!

Cbeyond

Cbeyond We sincerely apologize for anyinconvenience you may have experienced and would like to investigate yourconcerns immediately.
Please send us an email urgently with your acc...

1.5
I didn't like
  • Service
  • Lack of knowledge
  • Service provided
#663849
Been with this company Aretta/CBeyond/Birch for years and consistently the service gets worse... finally I am going to switch... but for those who are interested on info on this company here it is... Over the last few years when I loose service they don't even know... I have to call them and inform them of the loss of service... you would think they have alarms when a server goes off line and they claim they do but obviously they don't have...
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Anonymous

Anonymous It seems like this is a common situation. I'm an Account Executive for Time Warner Business Class and would love to provide you with a better solution for your business. Pleas...

Cbeyond

Cbeyond We sincerely apologize for anyinconvenience you may have experienced and would like to investigate yourconcerns immediately.
Please send us an email urgently with your acc...

1.0
I didn't like
  • Lack of knowledge
  • Attitude
  • Service
#662379
First of all walked in sales person hundreds of lies to sign my 3 yr contract. everything she told is lie. I finally paid 1700 for early termination. They terminted 1 month before we agreed and I lost my business line for 26 yrs!!!! They do anthing NASTY to ripp you off!! This organization should be terminated ASAP!! I wasted thousands and thousands of money and time. AGAIN please stay away from this company. I lost hundreds...
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Anonymous

Anonymous It seems like this is a common situation. I'm an Account Executive for Time Warner Business Class and would love to provide you with a better solution for your business. Pleas...

Cbeyond

Cbeyond We sincerely apologize for any inconvenience you may have experienced and would like to investigate these concerns immediately.
Please send us an email urgently at cassand...

Our experience was similar to most of the other posts here. No words can describe the misery. My business has lost thousands of dollars. My property was damaged. I was lied to over and over again, run in circles. Every representative I spoke too was fired eventually. We are going to arbitration. BAD. BAD. BAD. DON'T DO IT. DO NOT SWITCH. DO NOT AGREE TO ANY OF THEIR CORRESPONDENTS. DON'T DO IT. BAD. BAD. BAD. BAD. BAD. WORST CUSTOMER SERVICE,...
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Anonymous

James Barnes I believe SpectrumVoIP can help you in the following ways:
• Saving 20% to 30% monthly on your telephone services
• Update all business telephone equipment (No upfront ...

Anonymous

Birch Communications Hello,
I'm am very sorry that you've had such a poor experience. Please email me at cassandra.gulia@birch.com with your account and contact number and I will escalate thi...

#606076
I purchased a company that already had cbeyond in place. I had been in contact with cbeyond for over a month to ensure the smooth transfer of my phone lines to my new business location. Unfortunately not only did they not complete this transfer they failed me on multiple levels. The customer service is incompetent all the way up through many levels of managers. They are unable to give the basic procedure information regarding their systems,...
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Anonymous

Jose This is the worst company that I ever knew. They not only unantend our multiple calls also we are losing a lot of money of our business because we are creating a terrible imag...

#583388

Contact Cbeyond

Headquarters Address:
Corporate Headquarters
320 Interstate North Parkway, SE
Atlanta, GA 30339
Phone:
(866) 424-5100
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Companies similar to Cbeyond

This is by far the worst company I have EVER dealt with. Our company has lost TENS OF THOUSANDS OF DOLLARS because of their inability to do what was promised. We have paid for their internet and phone service for 3 years all without them ever finishing the internet installation. We attempted for MONTHS to get them to come back and install the internet and eventually we had to get another internet company to service us. CBeyond would not...
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1.0
#573383