Lakyn Ean

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Clermont, Florida

Lost comics

Cbcs Comics - Lost comics
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Comicss should be mailed certified with signatures required, make copies of original receipts. Try get a good phone number.
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User's recommendation: Certified mail ………………

Lakyn Ean
map-marker Clermont, Florida

Lost comics

Rep initials DJ. INVOICE NUMBER: 200290. I have not heard anything about this order. Customer service is very poor answer e-mail.
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User's recommendation: Certified mail I guess would be the best way to ship comics. No problem with 1st batch and that came back great………………

Nevin Fhm

Walt + Louis Simonson In house signing

Number is unavailable, received no assistance. Not sure if I will receive any. This has been typical for me when dealing with CBCS
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Preferred solution: Questions answered

Ryan D Xwz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Philadelphia, Pennsylvania

Comics

Cbcs Comics - Comics
Not contacting me back I dont know what is going on with their telephone number but there is no customer service live person who answers the phone and there is no way to leave a message it seems like the only thing they do really well is take your money and let you down
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Loss:
$999

Preferred solution: Deliver product or service ordered

BLAS G Joh

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Verified Reviewer

Ripe off

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submitted book on 4/15/18 at new york big apple convention/ called 4 times they said next week 4 times, still nothing 9/17/18 !! PHONE NEVER WORKS!! BEWARE THEY STINK,USE CGC .. WILL THEM AT NEW YORK COMIC CON// i heard that they use the excuse that they just move , but that not the way a good business operates , ignoring phone calls with the customer numbers every day , no matter how times you call. they are a disgrace to the comic collecting industry, comic collectors should boycott this company and pass the word out about their lack of consideration for customers. scared to even answer the the phone . which is not a courtesy ,to people who trusted them with their books, the big question is how we to get rid of cbcs comic grading co, so other collectors don't fall prey to this bad excuse for a grading company , i always use cgc and in the exact time have submitted over 30 books ,five shipments , that have been return to me, and called customer service and have always had someone pick up the phone, were cbcs never picks up the phone or returns my calls,that the worst of it , they are to scared to answer the phone WHY!! i think we are a understanding community of collector, leads me to believe they might be ripping us off . well if there is anyone out there who can help ,please post it , help,help,help,help,help,help,help,put them out of business .imagine if you have a lot of book with them help,
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Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Jeff Y Ded
map-marker Saint Petersburg, Florida

Slow and Poor Service

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I had my books signed at a private signing 11 months ago and still have not received my books back from the 3rd Party of any info from CBCS. I may not have the most rare or valuable books out there but they are mine. This service has been slow and costly. I am sure I will still be charged fully price for their service if I ever see my books again. I have called numerous times without any response from anyone. They sold their company to Beckett Media and the service is still very poor. I went online to "chat" with someone who was no help at all. He says he has to send my info up for someone to contact me. That is bull.
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Loss:
$500
Reason of review:
Problem with delivery

Preferred solution: not charge me for this poor service and give me damn books back

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