CBCI Construction
CBCI Construction Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CBCI Construction has a 1.4 star rating from 1 customer review with 100% unfavorable distribution; consumers report dissatisfaction, high price level, and issues with customer service and exchange, refund and cancellation policy.
Positive Feedback
Workers performed most of the physical repairs competently and the crew began work shortly after contract approval.
Negative Feedback / Risk Areas
- Large unexplained change order (over 120%) issued without prior discussion, a common CBCI Construction customer complaints theme.
- Poor job supervision and lack of supervisor site visits leading to incomplete work.
- Received payment notice despite unfinished items and noted problems with refunds and billing practices.
Key Takeaways for Future Customers
- Review CBCI Construction reviews and confirm scope in writing before work starts.
- Require itemized change orders and insist on supervisor walkthroughs to avoid surprise costs.
- Clarify payment terms and refund policy upfront.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CBCI Construction has a 1.4 star rating from 1 customer review with 100% unfavorable distribution; consumers report dissatisfaction, high price level, and issues with customer service and exchange, refund and cancellation policy.
Positive Feedback
Workers performed most of the physical repairs competently and the crew began work shortly after contract approval.
Negative Feedback / Risk Areas
- Large unexplained change order (over 120%) issued without prior discussion, a common CBCI Construction customer complaints theme.
- Poor job supervision and lack of supervisor site visits leading to incomplete work.
- Received payment notice despite unfinished items and noted problems with refunds and billing practices.
Key Takeaways for Future Customers
- Review CBCI Construction reviews and confirm scope in writing before work starts.
- Require itemized change orders and insist on supervisor walkthroughs to avoid surprise costs.
- Clarify payment terms and refund policy upfront.
Turn one complaint into a collective action
Irvine-Lake Forest, California
Balcony Deck repair issues
Requested bid to repair leaking floor drain on front of house balcony and replace several roof shingles. Approximately 3 months after requesting a bid I receive a contract proposal for the balcony repairs which I approved the very next day.
About one week later repair work on the balcony started. On the second day of work one of the workers showed me a small section of rusted deck to wall flashing. Later that evening I receive an email from company office staff stating that a Construction Manager requested them to send me a change order that was an increase of more than 120% of the original price. No one ever contacted me to talk about the change order.
I called the construction manager to get more information and asked him to come out and show me where all of the rusted flashing was. He told me he didn't have to come out to show me and they would not do the job unless all the flashing was replaced. Not once did any supervisors come to the job site. As soon as the workers told someone at CBCI that the job was finished I received a due payment notice.
I contacted CBCI and told them that the job was not finished and gave them a list of the items needing repair. We were happy with the workers and most of the work they performed. We are very unhappy with the supervision of the work as well as we question the need to actually have to perform all the work CBCI did on our balcony.
We are very unhappy with the lack of communications from job management. We do not recommend using this contractor as long as they continue to operate as they had with us.
- Job management and customer communications
Construction and Repair Expert Talks
All the Truth About Manufactured Homes - Interview with L. A. ‘Tony’ Kovach (Part 1)
In this video, Tony Kovach, an expert with the manufactured homes industry, explains where manufactured houses are made, their average cost, and their main benefits over regular and mobile houses.
Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.
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