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CBC

CBC

www.cbc.ca
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What is your customer experience with CBC?

CBC Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Customers give CBC mixed ratings: reviewers praise Diversity of Products or Services and Reliability but note high price level and recurring issues with Billing Practices and customer service, reflecting common CBC reviews and CBC customer complaints.

Positive Feedback

Reviewers value the range of programming and the platform's reliability, calling out content variety and dependable delivery.

Negative Feedback / Risk Areas

  • Billing practices prompt frustration and confusion for subscribers.
  • Customer service is reported as unavailable for hands-on help, affecting seniors requesting live assistance.
  • High price level makes membership and subscriptions seem costly for some users.

Key Takeaways for Future Customers

  • Expect strong content selection and platform reliability when reading CBC reviews.
  • Verify billing terms and support options before purchasing a subscription or membership.
  • Contact customer service early to confirm available help for setup or accessibility needs.
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Anonymous
map-marker Maple Ridge, British Columbia

Customers service failure

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AI Highlights
  • - As a senior with tech challenges, I couldn't access a special offer.
  • - They want a premium CBC subscription but need a live human to guide the setup.

Wanted to get special subscription offer, as a tech challenged senior, was unable to do so. CBC used to care about us seniors, clearly, they no longer do.

Seniors like myself need assistance with tis computer stuff. Such a pity, I love CBC programs, want a premium CBC subscription, but I need a live human voice to walk me through the set up, and CBC no longer does this.

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