New Reviewer

Messed up my credit scores

I purchased a kia forte in November in jonesboro Arkansas. I traded in my car. I had 2 sonata they apparently paid off the wrong car. I wasnt aware of this until the other company started calling about the payment . I contacted them to work it out . They told me they would and gave me a hard time one of the managers talked smart blaming me for the mistake. I called ti talk to the man that should handle everything but the manager refused to call him saying he have no idea where the man was when all he had to do was call him. I needed it done right away but they never got back with me. I tried to straighten it out with the company but they needed kia to do it. Finally kia said they would handle it and not mess up my credit scores. But its all messed up because of them. My payment went up sky high they told me come abd have it refinance in 3 months. I tried to refinance it only to find out my credit score was messed up because of their mistake . I feel *** york and william black should call to help me get my credit scores back on track because i have plans in life. Your credit scores are very important and it mean a lot. Now i need someone to contact me to show some kind of concern for this awful mix up. Hope to be contacted katie scofield they have my information. Thank you
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ID
#1487057 Review #1487057 is a subjective opinion of poster.
Location
Memphis, Tennessee
Service
Cavenaugh Kia Kia Car Trade-In
Reason of review
Problems with payment

Cavenaugh Kia Customer Care Review

Never buy a kia in Jonesboro Ar from Cavenaul kia. They dont care about the consumer only the best deal for them! I had my 2016 kia plus for a week when they called and said that they didnt put my negative equity in the deal. Although it was their fault and stupidty they took no responsablity and gave me my old car back. They treated me like ***!
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ID
#920357 Review #920357 is a subjective opinion of poster.
Location
Little Rock, Arkansas
Service
Cavenaugh Kia Customer Care
Reason of review
Poor customer service

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Customer Care, Kia Car Trade-In

Summary

Operating in Jonesboro area since 1978, Cavenaugh Kia is part of a family operated business. At Cavenaugh Kia, clients will find new and used inventory as well as auto parts for sale. Cavenaugh Kia operates in many locations serving several Arkansas communities of Paragould, Batesville, Walnut Ridge, Newport, and Searcy. Apart from these locations, Cavenaugh Kia offers its services in a few cities in Tennessee and Missouri. Certified pre-owned car department has a choice of Mazda, Chevrolet, Ford, Nissan, and Mazda etc vehicles allowing customers to choose from coupe, sedan, truck, SUV, and hatchback body types.

Cavenaugh Kia reviews and complaints

Cavenaugh Kia is ranked 727 out of 4364 in Dealers category

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