Cavenaugh Kia
Cavenaugh Kia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.7 star rating from 1 review; consumers are mostly neutral. Reviewers value the Location but note limited product diversity, poor discounts and a high price level. Cavenaugh Kia reviews mention service and paperwork issues.
Key Takeaways for Future Customers
- Expect a high price level and limited specials when researching Cavenaugh Kia.
- Confirm trade-in payoffs and financing details before signing to avoid billing surprises.
- Location is convenient, but verify customer service responsiveness in advance.
Negative Feedback / Risk Areas
- Reports of trade-in/payoff errors that harmed credit scores and caused payment increases.
- Poor follow-up and unwillingness to resolve issues from staff, a common Cavenaugh Kia customer complaints theme.
- Billing and paperwork mistakes with limited accountability from customer service.
Positive Feedback
Customers appreciate the dealership location and availability of Kia models at this Jonesboro dealer.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.7 star rating from 1 review; consumers are mostly neutral. Reviewers value the Location but note limited product diversity, poor discounts and a high price level. Cavenaugh Kia reviews mention service and paperwork issues.
Key Takeaways for Future Customers
- Expect a high price level and limited specials when researching Cavenaugh Kia.
- Confirm trade-in payoffs and financing details before signing to avoid billing surprises.
- Location is convenient, but verify customer service responsiveness in advance.
Negative Feedback / Risk Areas
- Reports of trade-in/payoff errors that harmed credit scores and caused payment increases.
- Poor follow-up and unwillingness to resolve issues from staff, a common Cavenaugh Kia customer complaints theme.
- Billing and paperwork mistakes with limited accountability from customer service.
Positive Feedback
Customers appreciate the dealership location and availability of Kia models at this Jonesboro dealer.
Messed up my credit scores
- - Trade-in payoff was mishandled; wrong car was paid off, damaging my credit; York and William Black should contact me; Katie Scofield has my info.
I purchased a kia forte in November in jonesboro Arkansas. I traded in my car.
I had 2 sonata they apparently paid off the wrong car. I wasnt aware of this until the other company started calling about the payment . I contacted them to work it out . They told me they would and gave me a hard time one of the managers talked smart blaming me for the mistake.
I called ti talk to the man that should handle everything but the manager refused to call him saying he have no idea where the man was when all he had to do was call him. I needed it done right away but they never got back with me. I tried to straighten it out with the company but they needed kia to do it. Finally kia said they would handle it and not mess up my credit scores.
But its all messed up because of them. My payment went up sky high they told me come abd have it refinance in 3 months. I tried to refinance it only to find out my credit score was messed up because of their mistake . I feel *** york and william black should call to help me get my credit scores back on track because i have plans in life.
Your credit scores are very important and it mean a lot. Now i need someone to contact me to show some kind of concern for this awful mix up.
Hope to be contacted katie scofield they have my information. Thank you
Little Rock, Arkansas
Cavenaugh Kia Customer Care Review
- - Avoid Cavenaul Kia in Jonesboro, AR.
- - They didn't include my negative equity in the deal.
- - They returned my old car and did not take responsibility.
Never buy a kia in Jonesboro Ar from Cavenaul kia. They dont care about the consumer only the best deal for them!
I had my 2016 kia plus for a week when they called and said that they didnt put my negative equity in the deal.
Although it was their fault and stupidty they took no responsablity and gave me my old car back. They treated me like ***!
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