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Catholically

Catholically

www.catholically.com
What is your customer experience with Catholically?

Catholically Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Catholically has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied; complaints cite high prices, poor customer service, lost shipments, and rude responses instead of refunds.

Positive Feedback

Items are described as beautiful and some can be blessed by the pope, offering a unique religious product option for shoppers researching Catholically reviews.

Negative Feedback / Risk Areas

  • Repeated lost shipments and failures to resolve shipping claims.
  • Unresponsive or hostile customer service and refusal to process refunds after charge disputes.
  • High price level and limited product diversity, with similar items available from other sellers.

Key Takeaways for Future Customers

  • Check Catholically customer complaints and ask about refund and billing policies before ordering.
  • Consider alternatives for membership or auto-ship options and verify tracking before paying high prices.
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Fran S Dyj

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Vicious customer service

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AI Highlights
  • - Ordered over $244 on Sept 9, 2025.
  • - Tracking showed label; items lost.
  • - Second order shipped; UPS said it was lost again.
  • - Refund request; rude seller reply.
Updated by user Nov 12, 2025

Not sure yet, still waiting to see what happens. The lost package was finally found after 2 months and I requested UPS return it back to the sender because I purchased and received the same items from another company not knowing at the time if the package would ever be found.

So today I receive an email 11/12/25 and in the subject line it says in all Caps GO TO *** FRAN.

Unbelievable this is from a Catholic company in Rome, Italy that works with the Vatican. Such vicious hypocrites!

Original review Oct 22, 2025
I ordered over $244. worth of various items on September 9, 2025.

After a month the tracking number still said "label created". I emailed and was told the package was "lost". They put another order together and it shipped out. UPS had the item in one location in US for over 10 days with no movement.

I called UPS and they said the item was lost again and I needed to contact the seller so they can file a claim for the lost merchandise and shipping costs. I let them know this and I also let my credit card company know that the item I paid for over a month ago was never received. I though I was being very patient asking and waiting for these items, but at this point it had been over 6 weeks since my credit card was charged and I was starting to wonder if they "shipped" it again for a third time, how much longer it would take and if there would be yet another problem as to why I am not receiving it. I asked for a refund and received no response.

That is when I notified my credit card company that the item was lost and I never received it. This is the response I received from Catholically Shop:
Catholically Shop
to me
a refund is refund
a chargeback costs me 30 usd
your ignorance on the facts doens't make you a better person.
so UPS is losing the package I have shipped TWICE and you open a charge back to recover your money?
and what about MY ITEMS?
My lost SHIPPING FEE?
I think you are just an arrogant thinking the world runs around you.
I have limited time too, so keep your money and... fill in the blanks.
This is copied and pasted from the email they sent me, word for word. Stay away from this company.

They are only nice if everything goes well with your order. If it doesn't, you can expect an email like this from them. I can't believe they represent a Catholic company and work with the Vatican.

Very sad. Shop elsewhere.
Pros:
  • Can be blessed by the pope
  • Beautiful items
Cons:
  • Blessed
  • Other companies
  • Can get the same from

Preferred solution: I already asked for a refund from my credit card company. At this point, it would be great if they would stop harassing me with nasty emails over this. They are completely over reacting

User's recommendation: do not shop here for Christian items, shop elsewhere

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