So I just arrived home to find that dinner can't be cooked because my gas is off - wife paid bill last week and new bill received reflects payment received- so customer svc is closed and these *** tell me to wait till tomorrow FU atoms energy karma is a real ***

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Have solar city's solar system and in the last 4 months the communication module has failed to communicate 5 time causing data loss. Have requested a service call and all I get is a song and a dance and refuse to come out to service the system. They always have an... Read more

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Almost $4.00 a pound. Only use for cooking one meal a day (dinner) and occasional heat. Running out within 3 weeks at a time. $600 fill ups. Emergency fill fees. Suburban will *** you for every cent with their fifty excuses.

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  • 15 hours ago
  • #1038399

Just awful unsympathitic CSR's. Absolutely awful. I asked if they had any help for single parents with young children. Her response was "I'm not going to say anything rued about that". I wasn't asking for any rudness. I then asked what did she meen by saying that. She...

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I requested to rent a dumpster, 1st they deliver the wrong dumpster, when I asked to be exchange they wanted to charged extra $500. Customer service rep gave an awesome price, when the sales person gave me the quote was like 400 over for where the Rep gave me, he said... Read more

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Last day When I cancel the Service . I asked customer service about the The final payment . They tell me I already paid full.and don't need to pay any other. After a few week they send me the bill .called cancellation fee. I call back they tell me they will do the... Read more

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i believe Wastepro's customer service plan is to be so rude and dishonest that customers give up and never call. Once they are in your town you are stuck with them so no reason to do a good job. They did not pick up my garbage for an entire week and when I called were... Read more

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I was setting up Auto Bill pay in my online banking for Atmos when I notices aNOTHER $19 dollar charge IN ADDITION to their $19 "customer fee". Yeah in case you weren't aware you're paying Atmos $20/month FOR NOTHING. That's the fee you pay "just to be a customer".... Read more

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Did power line trimming and left a huge mess of trimmed branches. On calling and after a 20 minute wait, was told by a rude woman that it was my responsibility because it says so in the company rule book. Seriously... the company rule book!! Wonder what it says about...

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I noticed after close examination of my invoice last month that my local Gas & Electric company charges .05/kwh for electricity and Direct Energy was charging .11/kwh!!!!!!!!!! This has been going on for a very long time, with no attempt by DE to inform me of the fact... Read more

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