Twice in one week waited at home, front door open with only screen door closed, received NOT at home notice on both occasions. Seriously believe this driver Knocked my door with a Feather. Absolutely disgraceful.
This horrible company hires employees that don't have pride in their job. They were suppose to deliver a package on saturday. When I tracked it it showed it was delivered which it wasn't. The next day they delivered it to my front door. I live in a...
Ninja van. Should deliver a shipment. They get it in ph April 29. NLPHCB0002837606 Till today now may 19 nothing. Nothing at all. I pripay the shipment at Lazada. Is this a transport company or what they do with the goods. Very unprofessional...
I want to pick up a trailer and they told me that they forgot to go get it. I had people waiting to help me move and now on top of waiting for a half an hour to find out what to do I have to drive an hour out of my way to go get the U-Haul trailer...
Consumers Opinions about Transportation and Logistics ?
Recently, ordered a tankless water heater. Well, Fedex claims my address in Gaffney, SC doesn't exist ... I guess our farm disappeared in the two weeks since the previous delivery ... Some genius at Spartanburg Fedex Terminal decides that no, I live in another city and redirects the water heater to an address in Charlotte, NC. No one bothered to pick up the phone and simply call little ole, me. When I looked on the mobile tracking app, I find it says the package was delivered to here in Gaffney. Immediately call Fedex. They insist, I really mean insist, they delivered it to the Farm in Gaffney. They try to claim the package is/must be incorrectly addressed ... I repeatedly tell them, no, this IS the correct address. You can guess it goes downhill from here ... They asked 24 hours to look into the matter. I gave them 24 hrs and called back. At first, I am told that the unit is being held in Charlotte Terminal. In process of waiting for the 'assigned customer service manager', I find out the truth of what happened with the misdirection of the water heater ... The 'assigned customer service manager' finally gets on the line, not knowing what I had just found out ... He makes a fatal mistake in my mind. He outright lies to me about the status. That Fedex found out nothing about the package and is insisting their records show proper delivery ... Yep, I nailed him on it. Matter is far from resolved. I have opened a Fedex claim. Not expecting quick resolution and will continue to roil on them in whatever form I can.
I had been with my storage company for almost 2 years before Cubesmart bought them out. I never once got a rate increase. After they were in they said if I changed units I would get they're promotional pricing. So after I went thru the time & trouble of hauling everything 2 floors down (after much aggravation & confusion over pricing) they send me a postcard in the mail telling me the price went up & there goes whatever savings I had. I just took time off of work to move all this stuff for nothing. The people working there are ridiculous. I had the girl in charge there call me a liar over a payment I had made & then changed their tune when I produced a receipt. I once went in to try & make a payment & the guy working there was asleep at the desk! I took a picture & everything. This place is ridiculous & I'll be moving my stuff immediately if this convenient rate increase isn't taken care of. I'd love to know if everyone got one or if it was just a select few.
They quoted $5500 load move from Midwest to Florida. They get there and charge $8700 for the truck filled or not. It was 2/3rds full. Then they promised delivery on the 10th of April. They send your stuff off to another company in Florida "smart van lines" and they promise to deliver on the 21st at 7am. Now at 3:30pm they said they are doing another job and maybe deliver Monday. So I figured out the over charge. I am paying one company the true price and the other company the $3200 over charge. If you think you trust someone don't. Franklin and Smart van lines lie.
