The United States is a massive country and getting across it is no mean feat. There are many options for travellers in the US, but choosing the method of transportation is highly dependant on the overall goals of the traveller. There are four main types of travellers, and each of them has unique solutions to their travel needs.

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I immediately noticed my phone was missing once I left the car. I know for a fact my phone was in his car because I was the one who booked the ride. I logged into the Lyft app on another device and immediately started calling the driver through the app. At the same time I logged into iCloud and saw my phone was moving in a car presumably, less than 7 minutes after I exited my ride. I contacted Lyft customer service to complain that the driver was ignoring my repeated attempts to contact him and that was extremely unprofessional of him. Time is of the essence in responding to these situations as its possible other riders could enter the car and possibly steal the phone. I did everything in my power to immediately contact the driver and Lyft only to be ignored. I received an email later in the evening that Lyft said the driver contacted them and said there was no phone in his car. I call absolute BS because I was tracking my phone's movements, it was cleary in his car.
Left Memphis to Dallas airport delay in Oklahoma when arrived in Dallas miss flight to Kansas City had to spend the night in and my girlfriend got our tickets same time but couldnt sit together but with the virus going on had to sit with a stranger
We were flying our 10-year-old niece from Spokane, WA to Orlando, FL using Delta's "unaccompanied minor program" for a mini-vacation in June. The original itinerary was for her to fly from Spokane to Minneapolis, then from there to Orlando. As a surprise to her, we were going to fly her First Class since this is her first trip flying alone.We never received any communication from Delta since we spent 2 hours on the phone on Feb. 1, setting up the unaccompanied minor service, until yesterday when we got an email stating all passengers now have to wear masks. No problem. We also spent extra money on the ticket so that she'd only have ONE layover for about 2 hours. We also stressed to the agent that we wanted the shortest travel time possible since she'd be alone - and we didn't want her traveling in the dark.We decided to check her flight ourselves just to make sure nothing's changed, just as a precautionary since we received no email (normally they do send one) indicating a change.Surprise! Everything's been changed - she's now got an extra leg of the flight, flying from Spokane to Salt Lake City for a THREE hour layover. The kicker is that the connecting flight from Minneapolis to Orlando leaves while she's STILL ON THE GROUND IN SLC!!!We tried calling - there was currently a NINE HOUR hold time. WHO has the time to sit there with their phone tied up for that length of time?! We tried writing to the corporate HQ but we never received a reply.As it is now, we can't proceed with reservations due to Delta's screw-up and subsequent inaction. If we did this prior, we'd lose the full amount required by the theme parks and attractions as all adults since she's 10 and gets charged as an adult, since as of now she'll be unable to travel here.Corporate contacts are as follows:Primary ContactVictoria ForbesRobertsVice President – Customer Experience IntegrationP.O. Box 20706Atlanta, Ga 30320-****Victoria.ForbesRoberts@***.comSecondary ContactHeidi GouldGeneral Manager – Customer CareP.O. Box 20706Atlanta, Ga 30320-****Heidi.Gould@***.comChief ExecutiveEdward BastianCEOP.O. Box 20706Atlanta, Ga 30320-****ed.bastian@***.com

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Transportation for Every Type of Traveller

The United States is a massive country and getting across it is no mean feat. There are many options for travellers in the US, but choosing the method of transportation is highly dependant on the overall goals of the traveller. There are four main types of travellers, and each of them has unique solutions to their travel needs.

How to Decide which Type of Traveller you Are

Before taking a trip, it is important to know which kind of traveller you are. Depending on the goals of your trip, your travel needs and options will change.

Figure Out the Basics

  1. Decide what your goal is. Are you travelling for leisure, for business, or for another reason?
  2. Where are you going? Are you travelling to a neighboring region, a city in another state, or to an international destination?
  3. Be realistic about your timeline. Do you have the time to take a road trip, or do you need to get to your end location as soon as possible?
  4. Plan your budget. Creating a budget involves deciding three major things:

  • The amount of money you will need for travel arrangements.
  • The amount of money you can comfortably budget on activities.
  • The amount of money you can spend on spontaneous choices.

The Most Common Types of Travellers and their Modes of Transport

The vacationer: Often the vacationer does not have a strict timeline to work with, depending on the goals of the vacation. If you are travelling for the joy of travelling, you might consider taking some of the more novel modes of transportation.

  • Taking a speed train is fun. Commercial passenger trains often have dining cars, sleeping rooms, and comfy seats. Depending on how long you will be on the train, you can take advantage of all of these amenities. Watching the great American scenery fly by from the window of a train car is a thing of beauty.
  • Bus travel is an experience. Riding a bus for long distances will introduce you to interesting people. Bus riders tend to be on limitless time frames and don’t mind stopping often to load and unload passengers. There are express busses across country, but more regional busses will stop off at numerous stations, giving riders a chance to visit places they likely would never go otherwise.
  • Cruising across the water is like being on a floating hotel. River boats and ocean cruises are popular methods of travel for vacationers. Travelling by boat offers resort amenities, all you can eat buffets, and stop at exotic destinations.
  • Driving offers flexibility. Travellers looking to see the country and move around at their own pace will love a road trip. Usually, road-trippers take their personal vehicles, load up their belongings, get some great road tunes and snacks and put the pedal to the metal. This method requires mapping out a loose itinerary to keep drivers on track.

The business traveller: People who travel for business are on tight timeframes and have very specific destinations in mind. Generally, they are seeking the most convenient form of transportation.

  • Air travel is the quickest and most economic way of covering large distances.
  • The automobile is the most reliable means of travelling from place to place, and getting around once a traveller arrives. For shorter business trips, driving might be the best way to get from a to b. Since most places in the US are automobile dependant, travellers will need a car to get around their destination, anyway.
  • For some business trips, speed trains are possible. Railway connectivity is low in the US, but major cities on the East Coast still have direct trains.

The one way-tripper: These travellers are moving from place to place. In general, they move themselves and their stuff.

  • Moving trucks are not the best ride, but they are the best way to move things. For people moving to a new city, renting a moving truck and driving it is a popular, cost effective choice.
  • Fly the people, ship the stuff. There are moving services that will deliver customer’s belongings for them. Usually, the person moving will have to be there for the truck loading, and then will meet the movers at the final destination for unloading. This option works well if a person needs to arrive as soon as possible for a new job or other obligation.
  • Sometimes, leaving the stuff behind is the only option. In these cases, bus travel, car travel, and air travel are equally viable, depending on the time table the traveller is working with.

The international traveller: Travellers who are leaving the country have options, depending on where they are going. No matter the reason for the trip, travellers with international destinations will be limited to a few modes of transport.

  • Car travel to Canada or Mexico: For US travellers looking to visit the other North American countries, it is possible to drive across the border.
  • Airplane travel will get travellers to the most places. Since the US takes up most of its continent, travelling internationally generally entails leaving that continent. The best way to traverse oceans is via airplane.
  • Ocean Cruises are available for some locations. These cruises are part of the vacation though, so travellers who are looking to visit a specific city internationally will not find these appropriate.

How to Compare Means of Transport

If taking a trip, it is important to look at the options. Make sure you compare transport companies, as well as general transport methods.

  • The most common method of travel is airline travel, mostly due to the cost and time efficiency that airplanes offer. Airlines also offer high connectivity of destinations.
  • Bus travel offers regional routes at lower cost, but is of limited usefulness for cross country trips. Cross country bus trips can take anywhere from 20 to 36 hours one way, and don’t offer much in the way of savings over air travel. Regional travel, on the other hand, can be as low as $15 dollars one way, from major city to city.
  • Train connectivity is low in the US, but trains offer novelty. Train travel from major city to major city can be cost effective and relaxing. Some major metropolitan areas have local trains and commuter rail services, which are widely used.
  • Cruise liners are reserved for special vacation circumstances. Cruises are more like travelling hotels than they are modes of transport.
  • There are regional ferries in coastal and river areas that ease local travel conditions. For travel to island destinations, sometimes this is the only method. Ferries are often cheaper than small flights, and don’t take much longer depending on the destination. An added bonus is that passengers will be able to drink in the sea air from the ferry deck.
  • Ridesharing and taxi services are great for people who don’t own cars, but need to get around. Very few US cities are “walkable” and many of them lack reliable and regular public transportation. Calling a rideshare or cab is a great alternative to renting a car.
  • Auto rentals are for travellers who don’t own their own car locally, or at all, but still need to flexibly get around. Having the ability to drive wherever and whenever is desired is a huge bonus.

How to Save on Booking Travel Tickets

Once you have decided what kind of traveller you are and which form of transport best fits your needs, it is time to book tickets.

  1. Third party travel booking websites offer flights, car rentals and hotel bookings from a variety of vendors. Usually, you can use these sites to compare and book your tickets.
  2. Professional travel agencies offer another level of service. If you are feeling overwhelmed by making your own plans, you can have an agent create an itinerary and book your tickets for you. Check out some of the travel company reviews to narrow down the best travel company for your trip.
  3. Vendor specific websites for bus, train, and airplane tickets are another option. Travellers can go straight to the source for the clearest offering of tickets a specific vendor has. It might be worth comparing for the best reviewed airlines in the business.

Travel Deals

  1. Always rate shop. Most of the time, you will be able to find different itineraries with similar timeframes. WIth a little internet sleuthing, you should be able to find the lowest price for the schedule that closest meets your needs. There are often cheap flight deals offered by major airlines.
  2. If you can handle it, travel when most people don’t. Taking flights and busses overnight tends to be cheaper, because those tickets are less in demand.
  3. Travel miles rewards cards are a good way of accruing deals on travel. If you can get a credit card that offers travel reward points, try using it to pay for your monthly incidentals. Pay off the balance each month to avoid paying interest, and rack up the travel miles.
  4. If you have time, waiting for a bus promotion could be worth it. Sometimes, bus companies offer cheap bus ticket deals, like “Get to Any City for $69.00.” The catch is, of course, that these tickets are rarely direct or express.
  5. Train companies often offer enticing travel packages, in an effort to boost customers. For a novel and affordable experience, consider looking into some of the deals offered by major train operators.

What Consumers Are Saying about Travel Companies

Each method of transportation has its issues. Some common transport company complaints across all ticketed travel methods are:

  • Baggage problems
  • Customer service complaints
  • Seating issues
  • Cramped and crowded conditions
  • Delayed service and missed connections
  • Refused boarding of support animals
  • Hidden fees

Some common consumers’ praise comes in the areas of:

  • Reliability
  • Connectivity to a wide range of areas
  • Ease of booking
  • Scheduling options
  • Entertainment options like WiFi, in transit movies, and radio.

The best airlines and the best bus services are measured by how well they address each of these. Reading transport company reviews before purchasing a ticket can help offer insight on which company to choose.

Travellers will need to decide what their overall goals of taking their trip are. Once they know what kind of traveller they are, figuring out which mode of transportation to take becomes a breeze. Vacationers, business travellers, and one-way trippers all have different needs, and therefore different options for making their trips a success. No matter what, a traveller who prepares themselves by doing their research and creating a reasonable itinerary, budget, and travel plan is sure to have a great trip.