These days a home security system is not a luxury but a necessity, especially if you are concerned about the safety of your family. Deciding among different home alarm options can be incredibly difficult. Security companies offer an abundance of possible solutions for any taste. Do you want to know how to choose the best security system for your home? If so, consider the following points before making a final decision.

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Deceptive Practice!For those of you who have or about to have the ADT Pulse System installed, arming it in the “Stay” mode using your smart mobile device app, you do not have security of “No Delay Entry” arming. If you have this system installed, you and your family are seriously at risk and you probably wasn’t informed of this during the sale of this service. I found this anomaly shortly afterwards or rather a couple months of having the system installed. One morning I accidentally opened the garage door while the system was armed and went into the garage and returned and the alarm did not trigger. At first, I’m thinking maybe the system malfunctioned, so I tested the system with other zones and found the same problem with all zones that there is a 45 second delay before the alarm is triggered. Not knowing what the problem was I got in touch with the sales rep and informed him of the problem. Long story short, I began working with several entities in the ADT organization to try to rectify this problem, trying to get them to understand that this delay in triggering the alarm is a problem if there is an intrusion and you and your family are asleep. Believe it or not, I had several folks try to convince me this is a normal feature. The one comment was hilariously stupid I might say, “if a burglar enters and is trying to disarm the system and have not done so within the 45-seconds the arm will trigger and awaken you”. After several of these conversations I began to realize they were trying to cover up something and that is the Pulse system was engineered flawed and there was no way overcome this problem if arming the system in the “Stay mode" with the mobile app. Their only suggestion was to arm the system using a series of manual commands from the secondary panel that was installed with the system or a tertiary panel that they will install in another location or with a key fob, all of which they will provide.Their offer of additional equipment to overcome this problem I declined because the last thing I wanted was additional or outdated equipment in my house or to carry around a key fob when I specifically asked for a system that I can manage using my mobile devices. After this went on for a couple weeks and they didn’t offer a better solution, I began inquiring about their 6-month customer satisfaction guaranty and this is where it got ugly. They tell me this problem doesn’t fall under the satisfaction agreement and that I would be obligated for 75% of the remainder of the contract.The bigger problem here is the customer is not made aware of this upfront during sales or installation. So, what does all this means to the average customer; YOUR HOME AND FAMILY IS NOT SECURE IN THE "Stay Mode" using the smartphone app!

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Latest Articles on Help Center in Security and Protection Services

These days a home security system is not a luxury but a necessity, especially if you are concerned about the safety of your family. Deciding among different home alarm options can be incredibly difficult. Security companies offer an abundance of possible solutions for any taste. Do you want to know how to choose the best security system for your home? If so, consider the following points before making a final decision.

How to Choose a Home Security System

If you want to buy the right home security system for your home, take into account these aspects:

Types of Home Alarm Monitoring

There are three types of security alarm systems: landline, broadband, and cellular. The difference is in monitoring connections. The landline alarm monitoring system uses telephone lines to communicate with a control panel or a command center. Broadband monitoring is based on the Internet connection. A cellular uplink is applied in cellular monitoring. Broadband and cellular systems support home automation features. They are more reliable and expensive. But if you live in an area with a poor Internet connection or without cellular coverage, the landline system is your only option.

Security System Installation

There are two possible options: do-it-yourself (DIY) and professional installation. It’s up to you which one to choose. Both methods have advantages and disadvantages. With DIY installation systems, you can save your money and keep full control of the installation process. Technical support is provided on a free of charge basis. But the process can take several hours. Professional installation is fee-based. A qualified technician will take care of the whole process. With landlord alarm systems, professional assistance is a must if you are not a qualified electrician.

Technology and Home Automation Capabilities

The greatest advantage of modern home security systems is the automation options. For example, a monitoring system can shut down the air conditioning when the fire alarm goes off in order not to push smoke throughout the home. Advanced smart home technologies and high-quality security solutions ensure the safety of the entire home. This includes not only home automation but also energy management, remotely controlled locking, video connection, etc.

Customer Experience

If you want to be confident in the product, start with home security systems reviews. Customer experience and customer service ratings are considered reliable sources of information. Check out different consumer advocacy platforms and web resources to look through reviews for security companies. Pay special attention to home security complaints and company responses. Do not ignore protection services reviews. Remember, a security system is a part of your routine life, so it is crucial to choose companies with attentive, knowledgeable and responsible representatives.

Home Security System Packages

Home security system packages come in a wide range of prices and offer an equally wide range of features. Which one to choose depends on your needs and technical requirements. As a rule, DIY packages are more affordable. When looking through available pricing options for central monitoring system plans keep in mind the following types of fees: the activation, cancelation, service, relocation, and, certainly, the monthly fees.

Home Security System Brands

There are many home security firms that sell professional protection services. As a rule, they offer a variety of bundled products and services: window and door sensors, security cameras, round-the-clock monitoring, medical emergency calls to name just a few. Installation and configuration are also included. You receive an expensive comprehensive solution. But DIY home security market is also growing. Nowadays a lot of consumers prefer affordable self-monitoring devices.

Home security is not the issue to be taken lightly. If you know how to compare security systems, you’ll be able to choose the right one to protect your home.

Fire Safety: How to Test a Smoke Detector

Smoke detectors are extremely important items since they ensure fire safety for your family. There are two types of smoke detectors: battery-operated and AC-powered. Both types need to be tested on a regular basis as batteries can run dry or some parts of smoke detectors can deteriorate over time.

Regular testing is essential for their proper functioning as well as lack of false alarms. Smoke detectors should be tested once a month. Batteries should be replaced once a year even if they don’t run out.

Steps to test the smoke detector

Step 1. Warn your family members in advance as fire alarm systems are very loud.

Step 2. Ask your family or friends to check the audibility of the alarm from different corners of your house: the signal should be heard even at the furthest point in your home. If the alarm’s sound is low, you will have to install additional detectors.

Step 3. Push and hold the test button for a few seconds. An ear-piercing siren should emanate from the detector. If it doesn’t, a smoke detector is not receiving power. Change batteries every 6 months.

Step 4. Test your smoke detector using real smoke. To do this, you should light several matches and hold them underneath the detector (not too close though to avoid damaging the device). Smoke from the matches should trigger the alarm if the detectors work properly.

Smoke detectors have a normal span life of 10 years. Replace a detector after a 10-year period even if it works properly.

Fire safety is a crucial issue. Home security reviews, customer feedback, user manuals, and expert opinions are your sources of information when choosing a reliable smoke detector, a fire alarm or a security system.