This is the worst company to rent from do not ever rent from these people they are slum.

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I had an agent by the name of Crystal Klem who is a realtor who works in the rochester office...she was not professional at all...she never showed me the houses i wanted to see only the ones that fit my budget. The communication was so bad that i was confused the entire process i almost gave up several times...she came to show me houses smelling of stale alcohol and appeard to be hung over. When i finally found my house i bought it (which i was... Read more

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Neglect and unlawful eviction due to mold both in backyard pool and indoors

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I stayed at home on Punta Madryn Avenue and there were no roaches or bugs. I'm not sure if we are talking about same house here? The house was very nice and updated, with many extras features that other rentals usually don't have that I rented with before. I didn't get my security back for two weeks, which I thought I would get back right away after checking out. I did get it back though. They do have a strict policy on there rentals and maybe... Read more

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My boyfriend and I moved into our building (250 Campbell Place) in May of last year. We absolutely adored it. We were so happy to have found a place with an amazing pair of Superintendents, lovely residents and that was a positive safe enviorment. Almost nine months later our experience couldnt have had a steeper decend, ending in us wanting nothing more than to find a new place to live. When CLV and Mike Agar started running our building we... Read more

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Would like to get it to your notice that the current property manager is head strong and a big lair. Half of the time what she tells are lies. We have upgraded our apt from one BHK to two BHK ... the new apartment is not ready .. The water was leaking from sink spigot, carpet was not cleaned properly and was told that it was brand new with all black marks on it, exhaust vent in the bathroom was not working.. clogged sinks in the bathroom....the... Read more

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Renters warehouse was the best company I've ever worked with. As new landlords the guided us through all aspects of renting and took care of everything. They responded to all our questions and inquiries immediately through email or phone calls. All employees were awesome and showed concern with any issue we had. We could not have done it without them.

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We got scammed the whole 10 months we leased a house from them. Starting off when we moved in May of 2016, the house was gross, our water came out black, and our water heater and our air conditioner unit went out within the first month. It was a pain in the butt to get them to come out and fix it, took over TWO weeks and then they expected us to pay for it and they were going to refund us the money - heck no!! We've had multiple leaks, causing... Read more

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When we first started working with TMG all seemed to be going well until they assigned a rep to us. It was all downhill from there. We requested another rep and it did not make a difference. Another issue is their accounting department. Could not make sense of the bills and had to ask many times for clarification. Found discrepancies, that they reversed. But why should be police them? Never had such high turnover of renters and it takes far too... Read more

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Moved into Greystar's newly acquired apartment complex Owings Park Apartments in maryland on Friday, Dec.2nd. My apartment was robbed that Sunday, possibly by my next door neighbor. Spoke to Kevin Wingfall on Tuesday who told me before I could even ask that he was working on transferring me to another unit. Never happened. Two weeks into living there, I Learned from a reliable source that the Electronic lock on my door had never been... Read more

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