We've had multiple 10 day notice issues since Waypoint took over our lease as well. I've got auto-pay set up and more than enough money in the bank to cover, but when their system glitches and doesn't withdraw funds, someone they think it's OK to charge me extra for that. In addition our property manager has stated she won't talk to us because she got an email that said they needed to "get their *** together." How convenient, I'd been trying to... Read more

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I came in today to pay the rest of my deposit for an apartment. The amount due was $100.00. I advised I had came in last week and paid $150.00 but there was no record in my file. I did not have a copy of the money order I had used last week. Alex the leasing director actually remembered me and that I had paid the amount. At that time Cassie and Alex verified that I am on the waiting list for my apartment here. I am so glad there are people here... Read more

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Mp offered me new rates for renewal now they don't want to honor them. The don't even communicate with me anymore. Been trying for several months to get renewal lease. Via phone calls emails nothing, mnger states glitch in system that's not my fault why didn't they stop it re send offer send new offer right way making us wit months. Now put this off another week guess the need to talk to legl. Get there stff together. I just want this to end MP... Read more

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On 12/03/2016 I had a sewage problem again at my Waypoint Leased home in Sunrise, FL. A plumber responded last Saturday and then had to return on Sunday. The problem still exists and I have called multiple times to my local office and the national number. No one has returned my call in the last seven days. This is an ongoing maintenance issue over the last two years. Disgusted.

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I Tina Williamson have nothing but great things to say about new life properties. anything that I have needed done has been done promptly, management has been great to me. the ladies in the rental office are helpful and kind. Cassie, Andrea, Amy, Renan, Brittany and Zach are really great people. they have a really great team in there and I am more than pleased with how they treat me. Alex and Jess are great at managing the office and having... Read more

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A close friend and I leased from Avalon. They actually referred me to Walnut Creek and they lived in the Eaves. Needless to say, my experience was marginal. The apartments are nice and maintenance is always pleasant and available. On the other hand, the staff is far from congenial. Zero customer service and with a smile. Rates exceed the norm and are spiked high month-to-month. It does not matter if you rent yearly and beyond, the rates will... Read more

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I had a very negative experience with Lori. If you're a renter/buyer I recommend staying away from her. Thanks to her, my 4 months pregnant wife and myself are almost without a place to rent in the middle of winter. We were trying to rent a place from her that was convenient for us as we were staying in the same building. (1) She deliberately misled us for days and encouraged us to not apply to other places. We naively believed that she was... Read more

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Nationwide Property And Appraisal Services - Nationwide Property & Appraisal Services are the worst appraisal company around
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Nationwide took our money for appraisal services and then did the worst job around. The description of our property was not correct. The property is located in Queens NY, 90% completed and they valued it as a shell. Then when we sent pictures showing that the appraiser was inept it took weeks to get it corrected. This was on a time is of the essence refinance. The lender told us we can just hire an independent appraiser so we asked nationwide... Read more

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The maintenance guys are really nice, but the office staff tend to be short, at least with my family (we've made our complaints clear). We suspect mold in our apartment, but no fix so far (several months later), and people tend to let their dogs potty on concrete paths and do not pick it up. Rent increases frequently. Lastly, you pretty much need a map to get through the complex lol. Remember, this is ONLY the Avalon on The Alameda. The Avalon... Read more

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This just happened!! SHAME ON YOU and your business standards, rather lack of, and business practices! Our lives and our home are not games to us. I’m devastated to know that they are to your immoral, unethical agent(s). Here’s the story: Had a verbal agreement on a house, a secure commitment, had signed the contract, mailed the check, all received… scheduled to close on March 2017 or earlier, buyer, seller and both our realtor and RE/MAX Direct... Read more

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