What a HORRIFIC experience. I will never go back. I had an appointment on 12/1/16 at 12 pm with my 3 month old daughter. Online it says to schedule the appointment when your baby will be up and happy and active. So I did. My daughter took a nap. I fed her at the Dunkin' Donuts in the mall so she would have a nice full belly and we walked over to The Picture People for 12pm. After standing at the counter for 15 minutes the manager finally signed... Read more

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I found a coupon in the Sunday paper and decided I would book a session. We have a 3 yr old and a 2 month old and we have never had family photos. The price on the coupon looked decent, and I was prepared to spend a little more than what was on the coupon, but not the $309 we paid and that included a 10% military discount. Our photographer was actually great at the session went well. It started going downhill when we sat down to review the... Read more

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This was the most atrocious experience I have ever had to experience in the 23 years my mentally handicapped daughter has been alive!!!!!! While her Aunt and her cousin were trying to surprise me with some pictures of my daughter for Christmas, this *** of a "boss" and I do use that term extremely loosely named Rich Ford actually refused to let them look at the pictures because my daughter who has Autistic Spectrum Disorder was "acting up" and... Read more

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You people are robbing us parents. How can you charge so much for a package. A lot of people can't afford to have their kids in daycare. We have to work which means we need daycare services. And you guys are charging 49.00 for your lowest package. You should be ashamed of your self!!! I will never buy anything from you people! Greedy!!! Read more

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Very disappointed and felt rushed through photo session.

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My daughter and her boyfriend went to the one in Columbus GA Columbus park crossing tonight. There appointment was at 5:30 they didn't get to take there pictures until 7:00. She had the coupon 42 portraits for $19.99. All she wanted was the 42 portraits on the coupon. Now on the coupon it does say specialty product handling fee applies. It does not say how much that is, so what I would like to know is how are people supposed to know how much... Read more

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The photographer that took pictures at the Cambridge Academy daycare in Plano, TX used a Christmas tree background with wrapped gift boxes on the floor. The pictures were taken with no regard to the placment of the props, so it appears my son has a shart object coming out of his shoulder. The photos were off-centered and completely unprofessional. Many other parents at this daycare were unimpressed. I called customer service and spoke to Barb... Read more

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We went as a family of nine. Waited for 45 mins with 5 young kids. Just imagaine!! We requested family only photos. Three family pictures taken with one pose. Told we have to do separates its required, we told her "no,thank you". Told again by her we have to to finish our session. So no arguing we did It. After lady rushed us through the photos, kept trying to sell more us more photos of seperate family photos. We told her only family one(which... Read more

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I had appointment on 12/3/16 @12:40 how is it that i never had my pictures done for 2hours and 40minutes later then my pictures where to be for 2people and this lady only did 3 of both of us so I stopped her in the middle of the shoot and said im done. She was very rude the manager told me that its coorp that scheduled the appointments 10min apart. Then they didnt tell me the printer was down so its now tuesday and i still dont hav my pictures... Read more

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My husband and I went to get the package deal special and possibly purchase a few more pics. We waited over 2 hours in a room full of very tired babies,aggravated parents and tired families. There was no where to sit and there was no water. Finally when we did get them done so many turned out that we were trying to figure which ones to get. Our photographer insisted on some that we weren't sure on and she got mad at us and just quit and passed... Read more

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