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This was suppose to be a slightly use guitar with pic marks...i live in Canada so I have to pay a additional 67$ to get the guitar from the Canadian Custom fee...upon opening the box...i notice that all the strings were all in tune...they did not loosen the tension on the strings.. the worse was a 2 inch by 2 inch chunk of the body rip out and reglued offset..plys on the neck the finish was worn off on both side..sow when you slide your hand up and down you go from slick to ruff...i would never sell a guitar in this condition...total B.S... .they told me to send it back...but I need to repay the Canadian Custom fee...they won't pay for it...no class...very poor customer support..they should be a shame for selling a piece of sh t like that...if you order a use guitar from them...be smarter than me and asked for many pictures of all the guitar...