I ordered a shipment of pump supplies which they had a hold due to getting update of last visit to doctor. So I asked for the shipment to be sent out today. They asked how many supplies left I told them 1 each of the reservoir and 1 silhouette. One...
Hi, My name is Firdaus. I'm from Malaysia who are taking care Malaysia government hospital. At my hospital, I have variable height tilt table with Model Number : T8610BB. The problem is, my tilt table are not functioning. I found that the problem is...
They put the wrong lenses in my glasses. Once they get paid they want nothing to do with you . So the best thing folks is for no one to use this rip off service. Take it from me and the others on here and boycott them.
Big employee change over. Oxygen Company that does not have portable B tanks in stock, so you have to haul the bigger tanks. Really!! Rude manager at the Vermont office we use. Replaced my wife's concentrator with a worse machine they replaced,...
I needed new lenses for my glasses because mine were scratched up. I saw a sale from Visionworks for $99 for two pairs of bifocals so I brought in two pairs of my own glasses just to be copied into new frames. I wanted bifocals and the sales girl...
What happened is I left a message for the Dallas store to call me back so I could cancel an order which they said could not be. So now I want a refund and they are ignoring me. It has been over 3 weeks .......
Product is complete junk. They wont accept returns once the alarm has been used. I have wasted $400 on this garbage. How can you test it if you dont use it? Customer service is a joke. You have to make international calls and you are put on hold for...
The first set of glasses received were the wrong prescription which affected me at work having to wait longer for a remake... second time they failed when Picking up the correct glasses I used them for the first time at home and it broke!! I went...
Consumers Opinions about Medical Supplies and Equipment ?
Purchased the EWheels M34 scooter a few weeks ago from Spinlife. My husband had been a returning customer and we've gotten GoGo travel scooters in the past. The M34 was new and had decent reviews, plus a few hundred less than what we normally spend on the GoGo.What arrives is this dented in box. I told my husband that I could actually reach into the bashedd-in side and feel the scooter inside.In hindsight, we should have seen this and declined the delivery on the spot.However, my husband was desperate. He'd been without wheels for a while and without his mobility scooter he's completely housebound unless I take him out in his wheelchair. Unfortunately, I work full time and can't take him out on a regular basis. So, he's stuck.Anyway, we opened the package and it was filled with packing peanuts. The scooter is partially bagged, mostly open with only a few pieces of styrofoam for stabilization. The battery case is already dented, the footpads are already peeling off. It's not exactly what we had expected. My husband decides that so long as it's only cosmetic, and the scooter works, he'll deal with it.He gets on it, and the scooter tips over on him. He takes it out and all of the wheels don't touch the ground at the same time. It's a tip risk. He can't take it out on sidewalks, down hills, off road or anything. And the seat sits so far back, he can't use a seatbelt and still drive it.We contacted both EWheels and Spinlife and warned them that this was a hazardous device. It could seriously injure someone with balance issues. My husband won't even get back on it because he had to wedge his foot underneath the thing in order to avoid a nasty spill.Spinlife says that they'll take it back, but he has to pay 400 bucks to return it. The cost of the scooter? 800. My husband asked to be contacted by a manager to sort out the situation because 400 bucks seems unreasonable under the circumstances. No contact from Spinlife OR EWheels.We've been returning customers for years, but this really isn't the way to treat disabled customers who rely on mobility devices. I doubt we'll get anything from them again.Photos are from the damaged box we received. I could reach right in and feel the scooter. Ridiculous. Again, I wish we'd have declined the delivery right then and there.
