Browse Luggage Companies
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"Takes 2 months to change a damaged logo and when they returned the luggage it was cracked. From the time I dropped it off at the store no communication from samsonite lousy service and lousy product. They should be ashamed"
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"Ive been trying to cancel my Albert account havent been having any luck please close out this account as o dont need it any more"
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"Problem regarding the trolly bag, want the details of the product. Want the information for the trolly bag"
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"I need to change the wheels on my Maxlite suitcase. There's not any way to reach customer service and no way to order the parts I need. I guess I have to trash a perfectly good piece of luggage because of the terrible customer..."
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"Im trying to sign up for warranty on my new suitcase & the phot is unrecognized). Ive also typed in the numbers requested & they are unrecognized. Tried calling customer service & call will not go through. Im very frustrated."
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"Not responsive to customer request. Too long to contact back from chat. Did not listen to request from repeat customer"
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"You took money out of my Pay pal account totaling over 400 dollars.
Have tried sending messages, next will be small claims court.
No number to talk to human person
Smells of total scam" -
"My husband purchased Hartman Luggage for me Century Deluxe 131433-**** in October of 2022.
On a trip to New York in October 2024 my luggage was crushed to the point it was impossible to contain my clothing and therefore had to purc..." -
"I needed instructions to set the lock on my suitcase. No one could help me. Im very angry and frustrated and there are no instructions on their website."
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"Unable to speak to anyone regarding my concerns
Automation does NOT help with certain issues
Customer service is required not automation"