Worst customer service ever..employees stand behind the windows carrying on their own conversations while customers wait in line. Hear employees cursing all the times. They take personal phone calls on their cells or work line while taking care of customers. Have overheard employees conversations about drug dealers..I don't want to listen to all this *** while I'm trying to get my bill paid..worst ever!! Read more

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  • From mobile
  • 4 hours ago
  • #991685

Did not recieve paper work to get my loan cought up

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  • From mobile
  • 4 hours ago
  • #991683

Did not get paper work to get loan caught up due jan 20th

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They are greedy greedy it's about the money period they have jacked up my loan so terribly I don't even no where to begin resolving the issues!!! I have never been so dissatisfied! I literally begged them to sell my mortgage to someone else. Ask to have my interest lowered from 9.5 I was refused, in my life of 60 yrs I have never been late or missed a payment ever you think they took that into consideration helll no they did not!!!! They... Read more

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I've our home twice with Amerisave because interest rates went down so much that it made our monthly payment quite a bit lower the first time, and the second time I kept my monthly payment the same and was able to get a large sum of money. Both times, the loan officer was friendly accommodating and handled our case professionally and when it looked like we might miss the closing deadline (on no fault of our own) they extended it no problem.... Read more

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USUALLY ALL PLACES YOU CAN PAY ON THEIR AUTOMATED TELLERS, EXCEPT HERE IT HAS TO BE IN THEIR WORKING HOURS.. SO WHY SHOULD WE GET PENALIZED WITH LATE FEES BECAUSE OF THEIR AUTOMATED AFTER HOURS BULL ***...OR IF YOUR LOCKED OUT FROM THE WEBSITE YOU ALWAYS HAVE TO CALL THEM TO GET THAT UNLOCKED. WHY CANT THEY HAVE SECURITY QUESTIONS IN ORDER TO GET BACK INTO THE ACCOUNT, NO THEY ALWAYS HAVE TO MAKE EVERYTHING SO FRIGEN DIFFICULT. THIS PLACE IS A... Read more

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We are being ripped off in our tax escrow account. what should be less than $400 a month and they are charging us over $900 a month. We have asked for detailed explanation and all we get are pages of unreadable numbers. We also applied for a loan modification. I had a stroke and had to close my business so our income has dropped significantly. After many months of paperwork, filing out forms, and telephone reviews, we were told that we do not... Read more

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THIEVES!!!!! I applied for a Refund Anticipation loan online through https://taxrefundloans.org/ and instead of a loan, my bank account was debited $170.00!!!! The fake electronic check submitted to my bank was from Check Smart Financial Services. What kind of company would steal money from someone who is obviously already struggling financially and in need of money???!!! DO NOT deal with this company or ANY affiliates!! Take the extra time to... Read more

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Ocwen is a predatory loan company and needs to be shut down permanently. They steal homes from people while making profits off of hard working Americans. Everyone in that company deserves to burn in ***. They bought my mortgage without my knowledge and without my consent. Now they are foreclosing on me because they raised my rates, again without my consent. They are a horrible den of snakes and need to be purged from the country along with the... Read more

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I was going to use them to refinance my home, I received a letter in the mail saying they could reduce my mortgage. I called 4 times and each time someone picked up the phone and hung up on me, they could have at least said call back later or something not hang up on me. So I tore the letter up and threw it in the trash. No thank you that was a great sign not to use you guys.

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