People started wearing jewelry since ancient times. However, the first jewelry items were quite crude. They were made of stones, shells, feathers and other available materials. Modern jewelry has changed significantly since then. But like 100.000 years ago it still plays a key role: it shows person’s rank, wealth, political views and religious beliefs. Jewelry items not only express owner’s personality but also may have other purposes. For example, they can express affection or be a part of a financial investment. 

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On 26/12/2015 I bought a pair of earrings for the amount of $3,090 from Christina MartinezExecutive Sales Team DirectorHusov.comC: (407) 625-5758F: (561) 623-0138Christina@husov.com But was billed by:AMERICA JEWELRY LLCDec 26, 2015 01:18:34 PM6917 VISTA PARKWAY N 13WEST PALM BEACH, FL 334114076255758Cashier: ChristinaThe earrings were a gift for my girlfriend and we chose this company because Alex Martinez(Alejandro, husband of Christina Martinez) was supposedly a friend of my girlfriend’ s son and we were promised a very good price.In March 2017, both my girlfriend and I had financial difficulties, therefore we asked Alex Martinez if he was able to get a good amount if he sold the earrings for us, since he said that he gave us an excellent price and being in the business, he said that he probably could.June 12, 2017, nothing was happening, so we asked for the earrings back, but they said that they sent them to China (without our permission) and “They’re still attempting to sell them. I asked them to return them as soon if their clients decline”.On June 28, 2017 they say: “Hi, yes they're ready for return. I'm waiting on them to put a few other pieces they have of ours together before we ship. It's expensive to ship secured internationally so we are going to ship everything at once. Ill let you know when they come in! Alex”On 8/15, 2017 they say :” Hello Pieces are shipping and I will let you know when I receive. With gain another signature: Christina MartinezPresidentEast Coast Jewels Inc.C: (561) 232-5357F: (561) 623-0138Christina@eastcoastjewels.comOn 91/4/17 they write: It takes a few weeks to ship secured and insured from over seas apparently. However, I haven't received confirmation of the actual shipping. –AlexOn 11/2/17 they write: I'm sorry I haven't gotten back to you, I haven't received my materials from them either. I'm actually speaking with them tomorrow and I’ll follow up with you with updated info after that meeting. –AlexFrom there we started communicating by phone and messages (which we can provide), but it has been an excuse after another The Chinese company lost the package. We are suing the Chinese company and you have to wait for settlement. like “ We have been audited by the IRS therefore we cannot refund you the money because we are walking on eggshells”. We have settled the lawsuit but it takes four weeks for a check from China to clear, Wells Fargo doesn’t allow me to transfer you money. I will send my wife to the bank tomorrow. And as of 4/16/2017, we are back to “the check we received is from a Chinese Bank and it takes four weeks to clear.At this point we also think that the earrings were probably fake…..
I bought TAG Heuer Carrera from them. It arrived loose in the box and several things were broken. But the main part - the watch did not keep the time! So I ran the serial number on Trusted but it didn't show as genuine. I contacted their support and after I got tru their BS they approved me to return the watch.You think it's over? *** no - they kept me hanging for several weeks and then they told me no refund because of the scratch on the watch! But I told them about those things SAME DAY I got the watch!!! So now - no money, no watch (they told me they will ship it to me but who need broken fake watch?!)I closed the dispute with my CC because they promised me to issue a refund.Guys, if you wanna good watch - just look elsewhere. This schmacks should be out of business...
Last week I bought a pandora bracelet from Copenhagen. I received a receipt for my purchase and I was assured that the bracelet comes with "international warranty" . Yesterday the bracelet broke because of a fault at the chain. I wrote to Pandora Romania to solve the problem on the warranty provided by the Copenhagen store. They claim that they cannot change/fix the bracelet "according to legislation" because it was not purchased in Romania. In the store I was assured that anything should happen to the bracelet, I can come to you and it will be fixed or changed.Now, I am wondering - what is the point of having "international warranty" if it does not apply?Moreover I am so disappointed with the quality of Pandora products. I had the bracelet for 1 week and I only wore it 3 times.

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Latest Articles on Help Center in Jewelry and Accessories

People started wearing jewelry since ancient times. However, the first jewelry items were quite crude. They were made of stones, shells, feathers and other available materials. Modern jewelry has changed significantly since then. But like 100.000 years ago it still plays a key role: it shows person’s rank, wealth, political views and religious beliefs. Jewelry items not only express owner’s personality but also may have other purposes. For example, they can express affection or be a part of a financial investment. To make your jewelry item not only a decoration but also a good placement of funds and a long-lasting present, pick only quality jewelry. Keep in mind the following steps to make a beneficial purchase faster.

How to Buy Quality Jewelry

Regardless of a jewelry function, it takes time to choose quality jewelry that will fit your needs and be of affordable price. Spend a couple of minutes and prepare your course of actions or use below-mentioned tips.

  1. Think who the jewelry is for. First, you have to decide: are you going to wear it yourself or is it a present? If it is a gift, ask a person about his/her preferences and pay attention to his/her interests. For example, you want to buy a present to a woman who rarely attends special events or doesn’t attend them at all. There is no point in buying chunky diamond necklaces and you should, probably, decide on an elegant chain. This chain she can wear every day. If you want to buy jewelry for yourself, think what you want from your jewelry item.
  2. Make a list of requirements. Figure out what exactly you would like to buy, before you go to the store.
    • Choose specific metal. Think whether you would like a solid, vermeil or plated jewelry. Solid jewelry lasts longer but is quite expensive and needs additional care. Plated jewelry is relatively cheap but deteriorates quickly. Moreover, it can cause allergy because the base metals are steel or brass. Vermeil jewelry is very similar to plated jewelry and uses the same plating process. But it is much better for those, who have allergies because the base metal is sterling silver.
    • Pick the color. Think what jewelry color is the best for you. Consider not only the color of the metal but also the color of the stone. Maybe you want something classic like plain gold or silver jewelry. Or you crave for extravagance and would like pink, rose or green gold.
    • Think of jewelry proportions. Take into consideration not only your wishes but also your face, body features and clothes you prefer. For example, if you’re going to buy earrings and have a round face, you need to pay closer attention to long, square or rectangular shaped earrings. They will help to elongate your face. Or, for example, you are looking for a necklace and mostly you wear V-neck dresses and jumpers. So, probably, you have to decide on an elegant necklace with a pendant.
    • Set the budget. If the price really matters and your purchase isn’t really urgent, think about jewelry sales. January, April and July are the best months to buy jewelry. Most jewelry stores lower their prices dramatically and offer favorable deals. If you decide on plated or vermeil jewelry pieces, buy at the end of the fashion season. Most plated jewelry sales run along with clothing ones.
  3. Do a research. If you not so familiar with jewelry terms, do your homework before purchasing anything. First, you will understand all the markings and you’ll be hard to fool. Secondly, you will be able to ask proper questions, if you would like to consult a jewelry expert. Here are the basic terms that you need to know.
    • Hallmark is manufacturer’s marking that shows the purity of a precious metal. Two stamps that you can find on a jewelry piece are the karat weight or purity percentage.
    • Karat weight is the basic measurement for gold purity. Jewelers use a 1-24 scale, where 24K represents pure gold.
    • Purity percentage is given as a three-digit number. For example,” 585” indicates that it is 55% pure gold. In turn, “585” equals 14K.
    • Carat indicates mass measure for diamonds and gems.
    • Cut is a quality measurement for precious stones. The top cut rating is Ideal and the lowest is Poor.
    • Color and clarity. Diamonds and gemstones are rated on a scale from Z to D. D-is a perfectly clear and colorless item. The diamond, that has a rating J and up is considered to be of high-quality.
    • Other Markings. “GF” means “gold filled”, “GP” means “gold plated”. “Pt” or “Plat” means platinum, “SS” means “stainless steel”. Also, if it is a ring you may find a single or a double-digit marking for the ring size.
  4. Ask an expert. It is a considerable advantage, if you can talk to an independent jeweler. Especially, the one you can trust. If you’re lucky enough to have one, consult an expert before the purchase or take him or her to the store.
  5. Search review websites and social media sites. Real consumer reviews and posts are a great way to find the best jewelry store. All you need is just to go online and do a little research.
  6. Find the right dealer. Decide what you are looking for the most in a jewelry store: large selection, good return policy, favorable deals and offers, fast order processing, friendly customer service, reliable warranty or knowledgeable jewelers.
    • Big jewelry chains. Have a variety of most common jewelry items: wedding rings, engagement rings, chains and earrings. They provide good return policy and warranty. Also can run sales and offer affordable deals. But sales staff can be less knowledgeable than independent jewelers.
    • Independent or family jewelry stores. Can have a smaller but more diverse selection of items and styles. Also such jewelry stores can make custom design jewelry and perform services like resizing and repair. The jewelers are more expertise. But you can rarely return or exchange pieces of jewelry.
    • Antique shops. There you can find really outstanding and eye-catching articles of jewelry. But be ready that you won’t have an opportunity to return or resize the jewelry item.

How to Check Jewelry Quality

It’s easy to fall for a catchy look of jewelry and buy it on the spot. But golden color doesn’t usually mean that the item is made of pure gold. And actually any certificate can be faked. Not to be scammed use the following tips to find quality jewelry:

  1. Look for noticeable flaws. Especially in color. Pay closer attention to the parts around the edges.
  2. Magnet test. Precious metals belong to non-magnetic metals. So if the magnet pulls the jewelry item, it is likely to be fake.
  3. Ceramic plate test. Take a plate and drag a piece of jewelry across it. If the streak is gold or silver, that your jewelry is real. In case it is black, it isn’t.
  4. Use nitric acid test kit. This kit includes bottles with nitric acid of different saturation degree. Each bottle has a correspondent karat label. To check precious metal karat you should start with the lowest karat and try until you get a reaction.
  5. Gold density test. Take a measuring cup and pour there some water. Remember the exact amount of it. Then put a jewelry item into the cup. Note the changes in water level. Calculate the difference between the initial and water level with jewelry in millimeters. Figure out the density using the formula Density = mass/volume displacement. For example, your result is from 12.9-14.6 g/ml. It means that your gold jewelry has 14 Karat weight.

Gem Hunt once said: “Any piece of jewelry tells a story”. Make your story unique and unforgettable that each day will narrate a new interesting chapter.