Purchased a brand new Friedrich chill 10,000 btu air conditioner model CP08G10B. It's only 1.5 years old and works great however whenever you turn on the AC it smells. We looked into the vents on the right and can see black spotty mold growing inside and dead flies can be seen from the outside looking into the unit 2 feet outside. We don't want to get sick nor have our child get sick who sleeps in this room so we haven't been using the AC. I called Friedrich and everyone you speak to tell you a different story from clean it yourself, to blaming us for dust/debris/cat hair to misuse. One manager told us if we live in NY or FL you are more likely to get mold while another customer service rep said mold can not grow on the interior plastic or styrofoam, well it's all over the styrofoam and inner walls. I was told we have to have it professionally cleaned/steam cleaned and flies cause mold. Called around to 7 places and the majority quote us $375 to clean a $420 product, so it's not worth cleaning. Mold removal should be covered in the warranty! It will now end up as landfill and poison the grounds. Way to go Friedrich!! Friedrich needs to make their products EASILY cleanable by their owners so this does not happen! Also the large vents on either side are large enough for large horse flies to fly into so we've gotten flies in the apartment and lightning bugs too. I suggested they make small circular air vents like those found in NYC trash cans and laundromat dryers. Our cat was chasing a lightning bug and those are poisonous to cats.