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Consumers Opinions about Games and Movies ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to

HiGood afteroon.Im writing in order to bring to you attention due the corona emergency your platform should help to give the right effort to the people to stay home. Means connect and open an virtual dimension where people, friends and millions of users they can stay inside but connect each others, and last week on Thursday your Platform Origin completely crash-down, it compromised PlayStationNetwork and negative affected all the log-in .My complain is 5/5 and it s not about one game but the idea that such as a big name in Entertainment business as EASports can miserably failed without any kind of costumer assistant, and even worst following the poor attitude to taking specifically care about the current situation .I have to ask as a PlayStation user from more than 10 years and member of PROCLUB CAZZEGGIO SDP at Fifa20, a full refund for each member of the ProClub Team (9 users) the amount of 50 points career and 50% off on the next purchases of Fifa21.Also but not secondly, As your chat service during the last 48hrs it s been the worst experience ever, i m writing here my feedback with all refund details* . Stay safe and stay connect .Best .* refund details:1) 50 point career for each member of the Team ;2) 50% discount on next FIFA21
Feb 13I was disconnected from the Call of Duty: Modern Warfare game and since I have received a message stating Unable to connect to online services.I went to and made my way to the online support chat where I talked to an individual, his name started with a G, who told me they don't know what my issue is, but others have the same issue and they would email me with a resolution. He took my information.Feb 20I haven't heard from support, so I went to the Activision support site and talked to the same individual who told me the same thing.Mar 02I still have not heard from support so I went to the Activision support site and talked to Byron C.Byron C stated I was banned, would not tell me why, said I couldn't talk to anyone about the issue as it's finalMar 03I called 310-255-**** and spoke to the operator, her name is Nikki. She emailed supervisors and told me call back if I don't hear from anyone in 24 hours.Mar 04, called back, Nikki transferring me to customer service, I spoke to a supervisor who confirmed I was banned, but told me no one will tell me why I was banned stating it's a security issue and told me there was no one who will tell me why I was banned.I still have no email why I was banned. I'm left wondering why I feel like I was just ripped off. Because this is a software company, they apparently have the right to keep this kind of information with no hope from customers who play their game.

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Latest Articles on Help Center in Games and Movies

Movies can be expensive, and video games even more so; it’s important to make sure you will enjoy content before you buy it. It can be hard to tell real, objective reviews from overly biased ones, but with a little research, you can build a game and movie library you’ll love forever.

How to Objectively Evaluate Movie and Game Reviews

As with any product, it can sometimes be hard to tell which movie reviews and game reviews are real and unbiased. Fortunately, a little research can remove a lot of mystery from the equation.

  • Beware of embargoed or “purchased” reviews for both movies and video games. Review embargoes prohibit reviews from being published until after the game or movie is released, which may indicate that the studio anticipates negative press. These days, most sites are legally required to disclose if they have been paid or otherwise compensated in exchange for writing a review; read these disclosures carefully to judge how real you think a particular review is likely to be.
  • Find one or two professional reviewers you consistently agree with, as well as one or two that you consistently disagree with - reading them all regularly, will help you keep a wider perspective on the products they review.
  • Read user reviews as well, looking for patterns; if many users like or dislike the same things; they may be worth weighing more heavily.

Top Consumer Likes and Dislikes about Video Game Companies

The video game industry is growing more polarized, with gamers becoming increasingly divided about dominant trends in video games.

According to top positive consumer reviews on and other sites, the best gaming and movies companies offer:

  • Transparent pricing, especially in an age when game developers are increasingly relying on multiple expansion packs, microtransactions, and expensive season passes;
  • An enjoyable and well-made gaming experience that showcases skill, effort, and passion on the part of the developers;
  • Regular updates and a large variety of content for hot games that consumers play regularly.

Top negative reviews for games and movies companies often mention:

  • Always-online requirements that prevent the game from being played without an active internet connection, particularly for single-player games;
  • Hackers and cheaters in multiplayer games;
  • Lack of customer support after purchase, especially since most video games have very limited or non-existent return policies.

How to Choose the Best Action Movie

Before you commit to renting or buying an action movie, some research is in order to make sure you will be happy with your choice. (The following examples are specific to action movies, but can broadly be applied to most kinds of movies.)

1. Consider some basic facts about the movie, such as its rating, cast, and similarity to other movies you like or dislike.
  • Action movies come in many different sub-genres, such as family-friendly adventure films, martial arts films, superhero films, and action/comedy films.
  • If you have children, you may want to limit your search to films with ratings appropriate for their age group—or, depending on many factors; you may feel comfortable allowing your children to view more mature content.
  • If you tend to enjoy thrillers and disaster movies, you may be more receptive to action films that fall within those genres than to other types of action films.
  • Many people already choose action movies based on the actors that appear in them, but may not pay much attention to writers and directors. Make a habit of paying attention to crew members other than the on-screen cast—you may find that you love a particular screenwriter’s work, even across genres you don’t typically enjoy.

2. Read several critic and user reviews, making sure to employ the tips outlined earlier in the article

3. Look for sales across several different services and platforms. In 2018, there are dozens of services to choose from, from subscription-based streaming models to physical media retailers and digital content stores. If you’re interested in renting or buying a specific title, one service may have it for less than the others, or be more readily supported on the devices you prefer to use.

How to Choose the Best Horror Video Game

In many ways, video games can be more challenging to shop for than movies, as they tend to be more expensive and more narrowly marketed to specific audiences. As before, these tips are somewhat specific to horror games but can be generalized to be applicable to most game genres.

  • There are different sub-genres of horror games that may appeal to different player bases.

Psychological horror games tend to be made by Asian companies and aim to scare the player through less overt, more surreal means, often exploring themes of mental health or the paranormal.

Survival horror games are characterized by generally slower pacing punctuated by brief, intense action scenes. The player is typically weaker or more vulnerable than a typical super-powered game protagonist, requiring more cautious strategies in order to succeed.

Action-horror games maintain a faster pace and may feature more combat or jump scares, testing the player’s reflexes and physical stress responses more than their emotional state.

  • Research different game developers and their pricing and content structures, which can vary widely. Some players prefer shorter, more narratively driven games, while others may want to pay more money to access multiplayer content or for regular content updates in the future.
  • Read a varied spread of critic and user reviews. It may also be helpful to consult friends or family members that have played the games you’re considering or that enjoy similar titles.

Finding the best games and the best movies can be tricky, especially with so many of both to choose from. Confidently avoid buyer’s remorse and build a game and movie library you’ll love by keeping these simple tips in mind.