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United Furniture Warehouse
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Consumers Opinions about Furniture and Decor ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

This was one of the companies that caved to a certain political group and stopped carrying the my pillow brand of products. When did one political group become the only one acceptable? I am not satisfied with the lack of response from this company nor with her decision to stop carrying a wonderful product
I've placed the order #100012**** (bedroom set furniture) on August 10, 2020 with promised delivery of 4-8 weeks.As of today, December 15, 2020, all delivery dates for my order already passed more than twice. The Bad Boy Furnitureneglects and ignores its customers once they received the payment.The customer support doesn't exist in this company, when you call their phone number, they identify customers by the phone number and put them on undefined hold, then they simply drop call. Wasted several hours in attempts to reach customer support with no success.Filled complaint with BBB, which already had a few hundreds complaints against Bad Boy Furniture. After that received phone call from Bad Boy Furniture. They promised to deliver set, including bed, by the end of November which of course was lie.On December 4, mocked us by delivering half of set without bed, forcing us fifth month in the row to sleep on the floor.To sum up: no bed, no customer support, no respect for customers, no firm date for delivery, nothing besidesignorance, lies and neglect.
When I tell you looking at these pictures, and reviews on here, I am pissed to the third degree. I purchased my leather set from RTG in 2013, I paid A little over three thousand dollars for my set. In Oct of this year, I started to noticed that my leather was starting to pill, and change colors in one area. It's now a few months later, and the whole entire set looks like the Coronavirus done hit it. The sad part about my whole situation with this, is that this set is located upstairs in my work office, and in the whole 2, 540 days I've had it, I can honestly say that it has not been sat on more than 100 times, because I use my office desk and chair the majority of the time in my office. My husband and I, have no pets, and our kids are grown, so the wear and tear from either or is out the window. I called RTG, and they informed me of similar conversations that I've read about on here, the warranty has long expired, and because I had it so long, it's normal for things like this to happen. Well, I beg to differ, I have brought furniture from other furniture stores in 2002 when I got my first apartment, that have lasted way longer, and it still looked brand spanking new in 2013 as if I had just brought it that year before I had to end up selling it. The only reason why I had to sell most of my furniture, is because when I brought my house it had so much space, it made the majority of furniture look like I brought it from a Ken and Barbie's yard sale. The couple that I sold it to, can get a whole 10 years or more out of it depending on their up keep level, because that's just how well my OCD works. Seeing these pictures, and comments just really pissed me off all over again, because not even three weeks ago, I went to Ballard's furniture, to see if I can find another set similar in style after being rejected from RTG the first time I called to get a different replacement set in that same price range, that was not going to peel or turn colors. I refuse to pay for anything from them even the more now, after seeing these pictures and comments, and the worker at Bullard's telling me I was ripped off, and that the set they sold me was not even real leather, it was scrap material mixed to make so-called leather. I was totally dumb founded, until he showed me the difference in what real leather felt, looked, and smelled like vs. with what they sold me and other customers. This further confirms to me that I did absolutely nothing wrong on my behalf. This is a manufacturing issue that I was never fore warned of, because I promise you with every being in me, I would have never spent over 3G's just for it peel and change colors on its own, like something straight out of a horror movie. I need real life, not no beat around the bush answers about some compensation money for real. After seeing all the different comments, and pictures, not just on this sites, I will definitely be getting my lawyer involved in this matter. I need my furniture replace ASAP, and I refuse to payout any more of my hard-earned money to RTG or anywhere else if I really don't have to because it's not even my fault. RTG, fix the problem, or see you in court. BE BLESSED!

Our Clients in Furniture and Decor Category

Aarons
Aarons
Pepperfry
Pepperfry
Badcock Home Furniture
Badcock Home Furniture
El Dorado Furniture
El Dorado Furniture
Seventh Avenue
Seventh Avenue
Nebraska Furniture Mart
Nebraska Furniture Mart
Metal Unlimited
Metal Unlimited
Hudsons Furniture
Hudsons Furniture
Mathis Furniture
Mathis Furniture

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Latest Articles on Help Center in Furniture and Decor

Professional websites of furniture and decor guarantee time-saving shopping, prompt delivery services and 24/7 customer support. A busy person can easily arrange home or an office online. A simple gadget gives you all answers to questions about furniture and decor.

How to Shop for Home Furniture and Decor?

The wide variety of furniture and decor elements can be quite puzzling. You need to keep in mind the following steps not to get lost in furniture shops and e-shops:

  1. Create a plan. It will be much easier to choose the right furniture if you create a visualized picture of what you have and what you want to have. It’s better to take all measurements beforehand, consider number and size of windows and doors, availability of a fireplace, stairs and рillars, etc.
  2. Remember the functions. Spend a couple of hours and think of your personal requirements from furniture and home decor. Of course, each living area has its primary function: a bedroom-to sleep, a dining room - to eat. But is it the only role it plays? For example, a bedroom for a single person, a bedroom for a couple and a bedroom for kids are three different rooms. That’s why you should think carefully how the room will be used and who will use it. What extra features will your furniture have if you have children, pets? Or if you have just one room that has to combine the functions of a living room, a bedroom and a dining room at the same time? Maybe you should consider furnishing with more durable material and extra storage units?
  3. Choose the style. To show your personality and to be surrounded by aesthetics select the style that matches your taste. This decision depends on previous two points since there are some themes that are impossible to apply in certain circumstances. For example, it’s quite difficult to follow modern and contemporary style with small children and pets because it requires light colors and use of glass as well as shiny, sleek finish. Old World furniture, in turn, will look quite ridiculous in small spaces with a low ceiling.
  4. Set a skeleton. After you considered the floorplan, functions of the furniture and the style of the room it is high time to choose the basic pieces. They will play the role of “a skeleton” that will set the necessary atmosphere.
  5. Compare quality with prices. Do not fall for low cost shops as well as for elite ones. The low cost shops can sell you real garbage and you’ll have to pay twice to buy a new piece afterwards. Elite shops will try to sell you unreasonably expensive furniture and accessories with a famous brand label that doesn’t always guarantee the quality. Certainly, if you want to boast about it among friends and you can afford such expenses - it’s not a point to dwell on. But if you are looking for a quality product for the best price, compare offers and deals from different websites.
  6. Look for the best. Among world’s and US brands there are always those that are a bit better in certain areas of furniture industry. Spend a couple of hours and study manufacturers’ and retailers’ websites along with their terms of services. Do they seem transparent and clear? Also, it makes sense to search for real consumers’ reviews on different review sites to know all the possible drawbacks. Pay attention to what the customers like about a store or furniture:
    • A user-friendly website
    • Design of furniture
    • Fair price
    • Friendly salespeople and delivery staff
    • On-time delivery
    • Reliable warranty
    • The things that customers dislike in a service and a product
    • Poor construction and quality
    • Rude and careless customer service
    • Pushing sales
    • Product isn’t as described
    • Poor return and replacement policy
    • Bad technician servicing
    • Lack of integrity between the management and delivery service.
  7. Use your common sense and intuition. If something sounds too good to be true- it’s better to avoid it. Especially, when the manufacturer and the origin of the furniture is unknown. Such carelessness may result not only in furnishing falling apart, but also in health deterioration as well. For example, excessive implementation of formaldehyde that is used in glues, adhesives and pressed-wood products may cause cancer. Play safe and use only reliable websites and stores.

Furniture by Areas of Your Home

Since the functions of your living areas vary significantly, you’ll need to pay closer attention to different points.

Bedroom

When you’re at home, the place where you spend most of the time should be the most comfortable. The centerpiece of this area is a bed that makes all the difference. It may vary from air beds to hammock and loft beds. There is no perfect choice for everybody because everything depends on your needs. But if you have decided on a bedroom set it’s better to follow several tips to have the best one for you:

  • Choose the suitable height. Consider the height of the frame and add the mattress. Is this right for your height and mobility?
  • Look for the reliable material and finish. Exposed material is an important point to consider. It should be durable and easy to care about.
  • Choose the best quality frame. Be sure it is strong enough to support mattress with you.
  • Think of underbed storage. Even if you have plenty of space, extra storage unit would be a plus.
  • Pick up the right mattress. Look for the best brands and return policy in case it turns out to be too hard or too soft for you.

Besides the bed, pay attention whether you use the space wisely. Can you combine several functions in one piece of bedroom furniture: for example, an armoire that can store clothing and hide a foldaway desk or a bed with built-in nightstands or dressers? Bedroom ideas are inexhaustible.

Living room

The place where you have rest with your family and guests is one of the most illustrative room that can show your personality and lifestyle. The basic piece of this room is a sofa or a loveseat. Sofa fits better for larger space while a loveseat - for small. To find the right one it’s better to keep in mind the following:

  • Give a test. Make sure a sofa is comfortable enough and easy to use and to recline (if it’s reclining). Test the strength of a frame as well.
  • Look for durable and stain-resistant fabrics. Among the best kid and pet-friendly upholstery fabrics are: microfiber, wool, leather, vinyl and denim.
  • Look for high-quality cushions. Draw your attention to the foam the cushions are filled with. It should be quite thick - not less than 5 inches. Poly wrapped foam is firm enough and holds shape. The cushions with such foam don't need fluffing and turning very often.

Once your choice is made, you can start to coordinate your basic pieces of furniture. Use your imagination and add something unexpected to the main elements: the coffee table of an extraordinary form or an unusual rug. If your budget is limited you may look for the alternatives at the market place. Get some inspiration, spruce some fresh paint and you will have the furniture that will show your personality best.

Dining room

A place where you can be relaxed and eat together with your family and friends is extremely important in our hectic life. The heart of the dining room is a table set, where you’ll meet together. How to choose the right dining table in a myriad of variants? It’s easy if you keep in mind certain ideas:

  • Consider the number of people. How many people are going to eat there regularly? If you don’t have a lot of visitors, look for small or medium tables. They fit for 4- 6 people depending on the construction. Certainly, if you have enough space you may place a large table, but remember - big tables make it difficult to reach for food. Generally, a person needs around 2 feet of space at the table.
  • Consider the size of the room. Take measurements and the proximity to the walls and to other pieces of furniture: it should be around 42- 48 inches. If you have a small room - choose a round table. A rectangular is good for long and narrow areas. For square rooms with no space limitation a square table is also a good choice. But if you’re not going to have big parties, look for a table with leaves that can transform into rectangular.
  • Think of material. Solid wood is a good option for spacious rooms. It’s warm and can be easily mixed with other materials. But solid wood is quite sensitive to heat and humidity and its color can change over years. Glass is the best choice for small rooms .It gives the feeling of airiness and is quite easy to clean. But glass is not so cool to touch and it shows fingerprints. Quartz composite is durable and doesn’t require sealing. But it can be scratched and chipped. Also direct heat can discolor it.

Having decided on a right table it’s easier to choose the right quantity and shape of dining room chairs and even dining room benches! All you need is inspiration and imagination.

The right furnishing plays the leading role in your home atmosphere. But softest floor and lightening, a lot of free space and pleasant colors will also make your room the only place you want to come back to.