A few weeks ago I went to the Norco store to get the tile I had seen earlier and an associate named John asked if he could help me. Boy could he! He helped me find the tile and had to have spent over a half an hour loading it for me and took me up...
2 day job turned into almost 3 weeks. In the end it looked like *** I tried to explain to installer and company who over saw them and was told that’s how it was supposed to be. It’s hard to communicate with migrants who don’t speak English except...
I wished I had known of problems with lippage and warpage of 4 foot length tile!! What a nightmare! First I'll tell you that I used a reputable contractor, he's done beautiful work for me in the past. Admittedly, he's never done 4' lengths; but this...
Dear Tracy, For over 60 years, we’ve been dedicated to serving our customers with superior customer service from start to finish. We sincerely regret to hear that your installation experience did not go as planned, and assure you that we take your...
I was hired by the company and then after the run around for a week I was infomed they are overstaffed and im just out of luck. If they called me back and offered a district manager position I would kindly tell them where to shove it!
I waited along time and saved alot of hard earned money to have my garage floor done only to have a poor job done . I paid $1775 back in March 2019 and a month later the paint and seal started coming up. I texted Joshua Rodriguez several times but...
I am looking for about 10 cases of Caribbean Sunrise tile 16 in x 16 in
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Consumers Opinions about Flooring and Tiling ?
Purchased floors from Home Depot on the recommendation of the Home Depot Rep that they would be durable. Our old laminate floors were about 20 yrs old, and after 6 months the new floors were in worse condition that the one's we ripped out. The floor dents when someone drops a kitchen utensil, buckles in the sunlight, is failing/chipping away at the corners of the boards.... .I could send dozens of pictures of where it's failing. I've not spent almost 1 entire year being bounced from Home Depot to Traffic Master. Home Depot owns Traffic Master. Traffic Master has completely stopped responding to my emails. They're just hoping I'' go away. I've paid for & installed over 1900 sq ft of this flooring throughout my entire home. We've entirely remodeled our home and this is hands down the worst product we've ever purchased, and the customer service is a joke. This company should be forced out of business by the better business bureau.
