Financial services companies include a range of services spanning from traditional banking to auto loans, retirement services and mortgage lending. In order to choose the best financial services company...

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Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

“My name is James Tucker. I'm an independent financial advisor. My company is JT Wealth Management. And the brokerage that I'm affiliated with is Holborn Assets.So the purpose of me making this video interview with Pissed Consumer is to complete transparency. We live in a world where everyone has the freedom of speech and a right to voice their opinion publicly. And I'm utilizing mine. I run a practice that I believe is totally ethical. I'm highly qualified to UK standards. And I promote that fact. I pride myself on giving sound and genuine financial advice in the interest of the client. I operate a fee based service, but I give full disclosure to the client exactly how much I am earning personally as remuneration for my services.What I do is help expats manage their finances offshore, in particular pensions. A lot of expats who have let the United Kingdom may have pensions there. They may have multiple pensions that are separated. We consolidate them into one. And in some cases we can even transfer them offshore if the person is never going to return to the UK. And that is called a QROPS. The purpose of doing this is once an expat moves; they are suddenly under completely different tax regimes.[…] The advice I give is solely my opinion as an independent advisor. And each client that I take on, I offer them multiple companies to choose from as a solution to what their aims and objectives require. And then they make that decision. So if you are looking to select a financial advisor, you need to check the level of qualification they have and make sure you actually do check the register, a membership number into the Chartered Institute of Securities and Investments website, you will see that I'm a paid member and qualified on the directory. There are many advisors out there who are not. They haven't passed the exams. And they are not associates or members of the CISI.Now, that's crucial that you have qualified persons giving you advice. The second most important aspect of a financial advisor is transparency on fees. Ask the question, how do you get paid? The reason is there are two types of advisor. There is fee based and commission based. In the United Kingdom and the United States, commission based advisor has now been outlawed. And you have to have fee based advice with full disclosure. In other parts of the world, commission based advice is still allowed. The issue there is with commission based advice, there's no requirement for the advisor to tell you how much commission. And also, they can get paid commission multiple times for moving you in and out of funds, in and out of products, all the time they are generating commission for themselves, but the client is paying for it unknowingly. This can be a huge detrimental effect over the long term. […]”– said James Tucker, the owner of Jt Wealth Management.
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STAY AWAY FROM -> CANADIAN BUSINESS GRANTS CENTRE - 18773833987PLEASE SHARE AND SUPPORT MECanadian Business Grants is a SCAM!! - 2019I am a recent victim of their sales tactics. It is not worth the money.All these reviews are correct. Jan 2019.A large multimedia media awareness will be created. This includes informing the better business bureau.Promised many call backs and never once received one. I had to persistently call, to get any answers or progress.Making my payment Jan 9 2019, finally, receiving my PDF file Feb 7 2019. OMG !!!Anyone can Google Canadian Business Finance directory for this information and lay it out in a PDF.Sending me data for areas that are not related to my business....So why did they require detailed information of my plan for ? ...obviously no one truly read it, with intent to provide me with useful information.The convoluted methods and direct cat fishing is wrong ! You people should be ashamed.After collecting my payment, never once did I experience a professional conversation with these clowns.Just dead cold responses and lies to my questions.After you have paid, you will receive a large PDF with your proof of payment invoice. This PDF will contain the same information that you wait for.Its a large list of finance type government programs. When you finally get your completed results, its a refined list of the large PDF they initially sent.So I did try contacting some of the programs and some are real and some do not exist any more. Some numbers just lead to general offices.Asking the representative at Canadian Business Centre questions like "Are these funding programs in direct contact with you ?" ... ie Canadian Business Centre."Have the hosts of the programs been informed of my start up? ....Do they know who I am ?"Each time I am being told yes ...yes ...yes. When I contacted these programs, they were oblivious and had never even heard of this business centre.I could have forgotten about this, if it was a $50 or even a $100 experience. But they suckered me for $699.Selling you the fact that the cost if fully 100% deductible,assuring you that they are connected to many government programs and all you need to provide if your personal and banking information.In the end all the data I provided was redundant. They could have constructed the same results, by me providing a simple email with a few lines, stating my areas of interest.Or sent the PDF and let me pick from the list ...for $20 ...NOT $699!Then continued to chat with me for further interest. But instead I waited a long time for a sub par document,that contains about 20% of usable information. Some details of available programs related to your business topics and that offices contact information.....that all you get.Here hoping I get something back for this.I feel even worse for sending them detailed copies of my business plan. Now I can not take it back.Who knows what they will do with that information that they are collecting.I no further ahead ! Thank you for nothing !I am open to share any information that I have collected to these funding programs.Stay far away !
On May 27, 2018, I purchased a new Kia Forte from Jake Sweeney Kia in Florence, Ky 41042. The phone number is 859-938-2020. This is the second car that I have gotten from this dealership. The salesman was great, but he no longer works there. Along with the purchase came a $400 military rebate. At the time of purchase, I was promised the $400 rebate, but I didn't have my DD 214 form with me proving that I was in the military. They told me that it was no problem and to bring it in and they would fill out proper paperwork and have corporate send me the $400 that I was promised. It is now December 19, 2018. It has been seven months since I bought the car and the dealership doesn't seem like they want to solve the problem. I have called them several times over the last month and they said they would look into it. I called the finance department and talked to the person who sold me my car and has tried to help resolve my issue, but he acted like he didn't know what was going on. If this doesn't get resolved soon, I am going to write bad reviews on social media about the dealership saying that they are not a reputable company and they are screwing over veterans. Yours truly, Bill Schowalter (a very, very pissed off customer).

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Latest Articles on Help Center in Financial Services

How to Compare Financial Services Companies

Financial services companies include a range of services spanning from traditional banking to auto loans, retirement services and mortgage lending. In order to choose the best financial services company, you will need to consider many factors including:

  • Your financial goals
  • Consolidation of services
  • Your location
  • Recommendations from others you trust
  • The associated costs
  • The company’s ethics
  • Access to information
  • Personal services

You will be required to do a bit of research and analysis to find the right financial services. Fortunately, you are not locked into any single banking provider once you make a selection. If your needs change or you find yourself unsatisfied, simply move to new financial services company that better suits your goals.

Your Financial Goals

It stands to reason that the company you select to help you manage your money should be one that offers the service you need. Taking out a mortgage or a home equity loan is a far different service than starting up a new Roth IRA.

Consider your specific needs from a financial provider and then start your search there to find specialists in the areas you consider important to you.

Consolidation of Services

While it is important to work with specialists in your desired financial areas, you can quickly become over extended if you wind up using too many banks – one for each banking need. If you are comfortable and satisfied with one bank, rather than starting up new accounts in a brand new bank for a different purpose, consider using consolidated services for convenience.

One concern about using a single bank for all of your financial needs, however, is the risk of missing out on better offers from other services. It is always wise to do some shopping and comparing, but if your bank and the competition are all offering the same mortgage rates, it might be worth it to go with what you know.

Location

If you live in New York City, you have an endless supply of banks and financial houses ready to do your bidding. If you live in a small town with less than 1,000 residents, your options are a bit more limited. You may decide that some banking, like a standard checking account or mortgage, is worth doing locally where you will have easier access to your funds.

On the other hand, the availability of internet service and online banking have provided that same big city endless supply of investment firms and banks to would-be customers world-wide. Consider your location for money that you want close at hand, but don’t feel limited by your location for larger, long-term investments

Personal Recommendations

If your uncle is always borrowing cash and fending off collections calls, he is not the sort of person to listen to for investment advice. If your uncle has built up a nice nest egg and has made the same sorts of decisions you plan to make with your money, he might be a great source of information about which financial services firms to consider for your own goals.

Recommendations from others who have done research and invested wisely are valuable resources. Consider these recommendations as you do your own research to be sure what is recommended to you checks all of the boxes you need for your own funds.

Fees and Costs

Financial service companies are in the business of business. They need to make money, and they do so in many ways. One of the ways is through the fees and transaction costs they charge to customers like you. There is no standard cost for doing business with a financial services company.

Many banks are upfront about costs and fees in order to build confidence and trust with customers. The more you have to dig to find out the fees and rates for the bank, the more concerned you might become about just how much you’ll wind up paying to work with your own money. Always read and understand the fine print for financial services – otherwise you may wind up paying more in fees than you stand to make in return.

Ethics and Business Practices

Over the last decade, banks have made the news many times for their business practices. Banks have been sued, bailed out, called to task and investigated for all sorts of practices. Ultimately it is a personal decision about the financial services you feel you can trust with your funds. For many, building trust and confidence with a bank includes feeling comfortable with a financial service’s actions in the past.

Access to Information

Not all online banks are created equally. If you prefer to have access to your financial information around the clock with instant updates, you will need to be sure your choice for a financial services provider offers that service.

The same is true for having online capabilities to make transfers, pay bills, change investments and handle your preferred transactions yourself without having to use a bank teller, phone representative or send in forms through the mail.

Personal Services

Finally, should you have a question or a concern about your mortgage, retirement savings, banking or investments, you will want to speak with someone quickly, if not immediately. Different financial services companies provide different levels of personal service for customers.

While almost all companies providing financial services will tout their customer service, not all of them follow through on their claims. Reviews by real customers of the various banks can provide more information about just how accessible the companies are when concerns arise.

The financial services industry can be a challenge to navigate. Fortunately careful research and thoughtful planning on your part will make it easier to find the services you need and be sure they are being provided by the financial services firm most closely matched to your own goals and considerations.

Financial Ad-visor or Financial Planner: Understanding the Difference

There seems to be no limit to the number of acronyms, abbreviations and titles in the world of financial services. Two of the most confusing terms sound as if they are the same, but they are, in fact, very different.

Financial Ad-visor versus Financial Planner

The term “financial ad-visor” is a broadly used term across the industry for anyone who is offering you financial advice. This can range from your friendly neighborhood bank teller to the stockbroker making a huge commission every time you change your mind about your investment.

A “financial planner” on the other hand, is a very specific term for a financial professional who is tested and certified by a governing board. A Certified Financial Planner has passed a challenging standardized test over a range of personal financial concerns and must continue to be trained and use continuing education to stay updated in the field.

Using Financial Ad-visors

There is no governing body for financial advisors. There are no limits on the term at all, meaning truly anyone can claim to be a financial advisor. Many professionals in the financial services sector offer some form of financial advice related to their various products. Therefore they use the term “financial advisor” as it relates to their service.

Often these financial advisors will offer their advice for no charge. This is possible because their advice often heavily relies on selling you a product that will have additional commission for them. That is, they don’t need to change for the advice, since they are advising you to buy their products.

Choosing a Financial Planner

A certified financial planner is bound by the requirements of the certification process. In most cases, especially for fiduciary planners, this means always working in the client’s best interests. A financial planner who charges an hourly or flat fee rather than commission is even more removed from the potential of bias toward certain products.

The job of a financial planner is to help a client clarify their financial goals and offer advice on ways to meet those goals. While the financial planner might offer suggestions on certain products or investments, the most important item to come from the meeting is a comprehensive written financial plan that the client can use to guide future decisions, even if the client chooses not to work with that financial planner in the future.

How to Find a Financial Planner You Can Trust

A financial planner’s job is to help you save and invest your money to meet your own goals. This is not the same job as the insurance agent trying to sell you insurance products, or the stockbroker charging you fees to buy and sell stocks on your behalf. A financial planner works with you on specific goals like buying a home, paying down debt or saving for retirement.

Anyone can call themselves a financial planner, and anyone can offer financial advice. You certainly don’t want to take the advice of just anyone, however. If you choose to work with a financial planner, you absolutely need one who you can trust.

Credentials

Many financial planners have a long list of acronyms following their names on business cards. These can mean just about anything, but the one to look for is the CFP, or Certified Financial Planner. This credential means the planner has passed and mastered the standards required by the Certified Financial Planner Board of Standards. They are qualified by a governing agent to offer advice on personal finance.

Fee Structure

Many financial planners make their money based on commissions. When you, the customer, put your money in a certain investment option, they, the planner, make some money from that transaction. This can create a scenario where planners may become biased toward certain investments for their own income potential rather than offering you a wider range of options. Consider whether a financial planner is using a commission, hourly or flat fee structure as you make your choice on who to work with.

Personal Recommendations

Your money and personal finances are private business. One way to find someone you can trust is to ask friends and colleagues for recommendation of who they trust. Try to find others in similar situations as your own. A friend with a blended family might offer you recommendation for a planner who understands the needs of blended families after a remarriage, for example.

Personal recommendations are valuable, but always be sure to get a range of options from those you trust and follow those recommendations with additional research of your own.

The National Association of Personal Financial Ad-visors

If you are starting from scratch, the National Association of Personal Financial Ad-visors, or NAPFA, is a great place to start. The standards to be part of the NAPFA organization are even more rigorous than the criteria to become a Certified Financial Planner. You can count on fee-based services, rather than commission and professionals who have pledged to act only in the customer’s best interests.

Fiduciaries

A fiduciary planner has pledged to act in the customer’s best interests at all times. A sustainability standard is less than a fiduciary standard, and a planner at the lower standard has only pledged to sell you something suitable – not necessarily the best thing for you.

A Background Check

You can and should ask your financial planner some tough questions as part of your own background check. The first things to check are if the planner has ever been convicted of a crime or investigated by a regulatory body. You should check references as well for the planner, the same way you would for a nanny, electrician or plumber.

Your background check should extend online to be sure the credentials your would-be planner claims to have are current and legitimate. There are discipline records available for Certified Financial Planners and it is easy to call to administrating boards for other certifications to be sure your planner is up to snuff.

Unrealistic Expectations

Warren Buffet is famous in the investing world for outperforming market averages. He’s famous because this is so unusual. If a financial planner tells you he will help you beat the market averages, walk away. Likewise, if someone tells you a big money-maker is risk-free, run away. Understanding financial markets is complicated, and you are looking for good advice across a range of instruments – not a promise of shady deals and unrealistic expectations.

As you search for a financial planner, be savvy in your choices and take your time deciding to be sure you’re making the right choices for you and your loved ones. The right financial planner will help you understand your own goals and options and offer you advice on a range of pathways to take you there.