I am having a shipping issue currently with Kuerig.com all of a sudden. Not only did I recently have an order just cancel on me after being in process for weeks, but I decided to take advantage of a free coupon (due to a damaged product). Well, this current order for a... Read more

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Factory Outlet Store - Wrong batteries for Makita drill shipped
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Ordered a two pack of Makita BL1830 and received a two pack of BL1815. The capacity rating of the BL1830 is 3.0 au and the capacity of the BL1815 is 1.5 au. The au rating is how much energy is stored in the batter for length of run time regardless of the voltage of the... Read more

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I went in the store to replace my motorcycle battery that was under warranty but was told I couldn't because the battery was frozen. How is the battery frozen when I keep it in the garage in my bike. I was also told it was tampered with. I just put the battery in my... Read more

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I went online and ordered 4 Kitchen stools. Immediately after ordering I called them to say I believe I checked the wrong size for the stools. The girl in customer service was quite helpful when I explained that I needed to purchase counter height and believe that I... Read more

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Stop working get temperature but does not come on to start cooking

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My fridge was just over 8months old when i complained about a hair line crack in the fridge. No one is assisting after numerous messages, no answer by the call center, numerous emails went back and forth where they keep asking for the same information over and over, i... Read more

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I bought a reconditioned forced air heater from them a while back and it did not work, i sent it back and they have lied to me about a mass amout of returns slowing down their refund process and they wont return my emails, last time i called them i waited 3 hours on... Read more

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I also had a bad experience with these people who will sell you on how good their customer service is. Here is the their response when my Pro Tuner stopped working after 3 weeks!!! Dan It's got damaged there somehow. Without seeing it, it's either a port on the MCU or... Read more

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I will NEVER shop at this establishment again! I had an issue with my oven and believed the element was out, I wanted to patron at a local business, so I went to Ace Washer. The gentleman that helped me was really nice and seemed really helpful. He gave me the part I... Read more

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See image for a screen shot of the summary of my complaint process. I have a 1-year-old space heater that makes so much noise it is unusable. It seems to be a fan issue as that appears to be the only moving part. I cannot get a call back despite several attempts and... Read more

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