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Bought 9 skeins of Icelandic yarn lot 2760 and made a Afghan for a Christmas gift. When all finished I noticed that there were at least 10 rows where the yarn made it look like lines. Problem with the dye lot. See photos attached.
I placed an online order for pickup in the store and received the email saying they received the order. A day later I called to see when it would be ready and was told part of it was out of stock. I asked if I could just get two extra of the one in...
I STILL DID NOT GET TO USE THE REWARDS ON PRODUCTS I WANTED. HAD TO PAY REGULAR PRICE FOR A PIECE OF REMENANT THAT WAS 50% AND ANOTHER 25% ON TOP OF THAT. I WILL BE LOOKING FOR ANOTHER FABRIC STORE THAT TREATS THEIR CUSTOMERS RIGHT!
My item supposedly was left at my front door but when I arrived home, there was no package. I’ve called and emailed several times for a reimbursement but haven’t spoken to a live person. I’ve been on hold for an hour today Aline.