Eagle Carports...SUCK
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Horrible experience! Trash left behind and a broken window hidden behind one of our trailers. I refuse to pick up after the "techs" again. I notified the company and they did nothing. I now have the rv carport tied to a barn support and an outdoor light pole to keep it from blowing over. Lots of work to do to keep it stable, BUT I will NEVER let those morons on the property again! I was told via ans machine that they will be here tomorrow... Read more

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I filled out the online info. Received a call within minutes, but the employee refused to tell me prices. Stating that they were not able to discuss prices since it varied a lot. Okay, give me an average cost just for the equipment. No. I set up an appointment to have a technician out to the house for the purpose of getting accurate pricing. Two days before they were supposed to come out, i called customer service to ask about pricing again.... Read more

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Eagle Carports - The 45 day Eagle Carport
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Ordered the carport as a Christmas present, the product arrive within the 2-4 week time frame. Thought I had a certified product, 20psf/110mph etc. On 1/9/2017 we had a major wind storm and the carport was pretty much destroyed within minutes. Call the company and that was useless, didn't have the proper anchors there customer service folks didn't really care. Was told I could buy another unit at cost, this came from my complaint through the BBB... Read more

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The delivery and install is a nightmare. 3 scheduled deliverys and nobody showed up and they day they show up its to cold to work outside. Customer service is the worst they dont help you out. Buy local

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What a horrible and disastrous experience. They promised my 24x26 carport to be installed within 2-4 weeks. Long story short, after the 4th reschedule (after hearing every excuse in the book) and about 6 weeks, the contractor finally came out to install the structure. This was after about 20 phone calls, speaking to everybody but the owner of the company (whom I did leave a message with but never called me back). The customer service was... Read more

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yes they don't return phone calls don't hold up to what they say my garage roof has been leaking ever since they put it up came out once talk to the owner she totally blew me off not really just didn't call me back and the guy in charge he Mize will go sleep in the truck with the crew I have a company coming out today to take the roof off fix it and charging me $100 because this is the fifth Eaglecarport they've been out to fix in Pennsylvania... Read more

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I called in on 31 December asking about a certain size in a cabinet-- I was told Home Depot did not have the size and ask if they could check with the other Home Depot and I was told the other did not have-- we wanted to order it it would take 30 days to receive--that sounded a little unbelievable to me--The next day I went over there and three in stock-- also when you call you're either left on hold or they transfer you to a department and they... Read more

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How does a business like this survive? Good question. I wouldnt trust them to build anything. The owner is a ***

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2x they did not show up to set up the carport, that's two days I took off work to be there . NOT HAPPY !!! the day they did show up , 7:00am in the rain , sleep in the trucks ,or what ever they did in there , rain slow down started the set up as fast as they could . it was not were I wanted it , so I stoped the set and wanted it moved . they started to give me grap about it , I think did not speak English . got fed up with this *** . so its up... Read more

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I do not know about the complaints. I have not had any problems. Almost all these companies routinely use sub-contractors. Mine were excellent. Nothing is 100%. You are always going to have a problem sometime. Many times it is how you approach the company. I have not had issues. The shower was installed with meticulous work. The installers spent over an hour with me going over the installation and making sure i could use the shower. They invited... Read more

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