We decided to use Zerorez because they had a good reputation. We have a brand-new home (less than 4 months old) and we had some basic soiled marks in the high traffic areas from movers and the increased foot traffic from getting a house up and running. Zerorez was easy to schedule and the technician came out on-time and was very professional. He sold me on the idea of some additional stain-protection because of the standard grade carpet our... Read more

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Like so many others I heard about Zerorez from the radio. I called them and they explained how everything they use is environmentally friendly. I told them I couldn't remember the advertised price and they said it was three rooms for $119. They asked what rooms which I replied a hallway and living room. They asked about the third room. I told the lady there was hardly any real estate (carpet) showing because of the furniture. She then explained... Read more

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Jack Reynolds is literally one of the worst people I've ever met in my life. He is rude, unapologetic, and downright crazy. I worked for him for a little over a month and was recently terminated two weeks before Christmas. I was never trained properly, and was always treated like complete *** by my coworkers. They would talk about me in Spanish, and I never knew what was being said. My supervisor Maggie would even do the same thing. She spoke... Read more

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I Don't understand why you would put this flyer inside your package if you were not going to honor it. I am not as mad as everyone else is because I bought the product because I thought it was cool. The surprise gift was exactly that "a surprise"! I was not counting on that $10, but I wonder "why"? What is the point? For myself...I will be cautious in the future when I see something affiliated with you, I probably wont buy it. Mr. Wonderful, I... Read more

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If they clean it wasn't at my house $150. Dust on base boards oh well every where dirt in corners of tile floor I could have done better with a leaf blower never again no one was in my house for 2 wks when I came home couldn't believe my husband paid for this as a nice thing for me next time open door let the wind blow save money

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Horrible experience. I had a very detailed conversation with the owner, Patrick, regarding the services I wanted. I only wanted my floors cleaned nothing else and that the work had to be completed in 1.5 hours or less as that's what I could budget. He and I made an agreement over the phone as to the cost of the services. When the ladies arrived, they weren't aware of the services I wanted and were very upset and angry that I only wanted 1.5... Read more

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Steer clear of the TIDY scam! Paid $250 (but they charged my credit card $275) for a "deep, detailed, thorough cleaning" with 2 people for 4 hours. Only 1 person showed up and did a very superficial (crappy) cleaning job...the only thing thorough about it was how thoroughly disappointing and unsatisfactory it was! When I lodged my complaint they said they would give me credit for 1/2 the cost toward having someone else come out for a 2.5 hour... Read more

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When I signed the contract, I knew I needed to pay $29 for early pick-up because I do not need the full service of 3 months! But when I called to order early pick-up, Haidi told me except the $29, I also needed to pay for the rest of the 3 months contract and said this policy is in the terms and conditions I agreed. I double checked the terms and conditions, however, I didnot find anything information about it. I called again and they said, oh,... Read more

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I have been dealing with this company for about a year. The staff are very courteous. The cleaning rated 1 to 10 10 being the highest is a 4. They never pick up anything. I have a throw rug the wont even pick it up to vacuum. They wont move any furniture. They wont move anything to dust. They are just unprofessional and not trained. If you have kids toys on the floor they will not move them they will clean around it. They were here 2 days in... Read more

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I set up an appointment with Oxi Fresh one week before a large party at my home over Labor Day w/e. I assumed the company was closed the Saturday before the holiday. Their furniture cleaner was broken which they did not tell me until 10 min before my appointment. I opted to have my carpet cleaned and for them to return the next Sat s they said they were open. They reassured me 4x they would service me in that next Sat. They never showed up. I... Read more

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