I have had the worst experience with Remitly. I needed to send money to India before end of the Friday, Feb 24th 2017. I checked their wesbite and made a transaction on Monday 20th Feb 2017 and on the transaction History, the money available date shows as Feb 24, 2017 12:05 AM PST(Feb 24, 2017 1:35 PM IST). However now its 15 hours past the promised time and no funds in the India account. When I contact the customer care, they say they cannot... Read more

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I asked a mod for a link to the mobile phone instructions, then proceeded to try to follow those instructions. Now my account is locked and support isn't responding. This is the second time in less than a month that my account has been locked, although the last time i was able to log in. This time I'm not able to log in and support is (seemingly) ignoring me. I asked the last time why my account was locked and was given a generic "internal... Read more

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Ace Cash Expressin Cockeysville, MD stole my check and put it into their own account instead of paying my BGE bill! Company will not respond nor admit any wrongdoing, caused me months of trouble and fees! Liars! Thieves!

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Attempting to set up account, needed to verify trial transaction at bank. Bank listed transactions, but drop down to verify transactions did not drop-down. Called customer service three times. Also wrote e-mails which were not responded to First customer service person kept repeating the same question, asking me to do the same thing, no results Second customer service person told me that Safari is not supported, although the faq's say that... Read more

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Absolute worst company I have come across

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I used western union between 1996 & 2002 & never had a problem, I started using their service again for the past 6months to send money to my fiancée & step daughters in the US & now I have to fill in a form so the WU can review if I can still use their service.

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Too much freedom and access to consumers sensitive information for them not to fix mistakes and issues with accounts.

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Called when I received an email saying I would be arrested if I did not pay a loan I never received. Called and asked to be removed. Told me to "*** off" and hung up. You will receive the document from the court house once the case will be downloaded. We have tried several times to work with you but as you are not co-operating with us then unfortunately we have to proceed further with legal actions against your name and SSN in order to dispute... Read more

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They told me I'd receive my money next day, not next business day, NEXT DAY. I clarified this with 2 different people. One person even said it would come as early as the end of the business day Friday. I accepted my money on Friday and now it's SUNDAY and I still don't have my money from them. They're NOW saying it's next business day. TERRIBLE BUSINESS LYING TO CUSTOMERS. I'll stick with SquareCash. Read more

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