Catch Australia
Catch Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: recent recommendations include "Don't shop at Catch" and praise for staff who are "very helpful and understanding". Reviewers value turnaround time and the website, but note limited product diversity and concerns about privacy and data security. Price level is medium.
Key Takeaways for Future Customers
- Check Catch Australia reviews for order and refund experiences.
- Expect responsive phone support but monitor email confirmations.
- Consider product selection limits and medium price level.
Negative Feedback / Risk Areas
- Frequent customer complaints about automatic order cancellations.
- Billing and refund delays after paid orders.
- Privacy and data security concerns and limited product diversity.
Positive Feedback
Customers report polite, helpful service staff and good turnaround time and website usability.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: recent recommendations include "Don't shop at Catch" and praise for staff who are "very helpful and understanding". Reviewers value turnaround time and the website, but note limited product diversity and concerns about privacy and data security. Price level is medium.
Key Takeaways for Future Customers
- Check Catch Australia reviews for order and refund experiences.
- Expect responsive phone support but monitor email confirmations.
- Consider product selection limits and medium price level.
Negative Feedback / Risk Areas
- Frequent customer complaints about automatic order cancellations.
- Billing and refund delays after paid orders.
- Privacy and data security concerns and limited product diversity.
Positive Feedback
Customers report polite, helpful service staff and good turnaround time and website usability.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My 2 orders are automatically cancelled
- - Two orders were automatically canceled after payment on cathc.com.au.
- - Please resolve the issue and refund the cancelled orders.
Hi, I hope this mail finds you in good health ... My 2 orders are automatically cancelled on cathc.com.au ...
whenever i clicks on deliver after payment it automatically cancel.
Please resolve this issue so that i can order more item. i want my refunds of cancelled orders.
Thanks
Muhamad Rameez
Costumer
Preferred solution: Full refund
Melbourne, Victoria
Order paid but no confirmation nor expected delivery of the goods
- - No confirmation 4 days after order, despite PayPal showing payment and order received.
- - Please cancel the order and reimburse us ASAP.
We have no confirmation 4 days after placing an order despite confirmation from PayPal that Catch received the order and the money has gone through. Please cancel our order and reimburse us asap as we plan to shop elsewhere with better customer service!
User's recommendation: Don’t shop at Catch
Sydney, New South Wales
Had to return a baby bathseat as I needed 1 pink but got 2 blue
- - The lady who attended my call was polite, helpful and understanding.
- - She sorted things out for me with little fuss.
- - I would recommend Catch.
the lady who attended my call was very polite, helpful and understanding she did mess around and she got things sorted out for me with little fuss. as she sort it out I would recommended using catch. I have run out of things to say and I have nothing else to say I need to get back to work but it keeps w
User's recommendation: if you are not happy ring they are very helpful and understanding
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