
Catalina Express
88
CLAIMED LOSSES
5
TOTAL REVIEWS
Catalina Express Reviews
Daryl B Lsn
Going to Catalina
The girl I spoke with was very social able. She assisted me without any problems. She answered all questions and offered availability due to myself being disabled and a senior. Wish all people were so happy with their jobs and knowledgeable enough as well as Capable of being so helpful
Pros:
- Someone responding to your phone call
Cons:
- Website is a joke
Deston Dba
Bumped without cause
We got bumped from our return ferry without notice & without cause (reason given is total *** Absolutely worst customer service experience. Having a monopoly on transportation to & from the island doesnt give this company the right to treat paying customers as if theyre second rate citizens. You overbooked your boat & were paying the consequences. Literally. Absolutely deplorable.
User's recommendation: Expect to be treated like ***
Anonymous