Daryl B Lsn

Going to Catalina

The girl I spoke with was very social able. She assisted me without any problems. She answered all questions and offered availability due to myself being disabled and a senior. Wish all people were so happy with their jobs and knowledgeable enough as well as Capable of being so helpful
View full review
Pros:
  • Someone responding to your phone call
Cons:
  • Website is a joke
Deston Dba
map-marker Providence, Rhode Island

Bumped without cause

We got bumped from our return ferry without notice & without cause (reason given is total *** Absolutely worst customer service experience. Having a monopoly on transportation to & from the island doesnt give this company the right to treat paying customers as if theyre second rate citizens. You overbooked your boat & were paying the consequences. Literally. Absolutely deplorable.
View full review

User's recommendation: Expect to be treated like ***

Anonymous
map-marker Castro Valley, California

No response to inquiry