Daryl B Lsn
#5039023 
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Going to Catalina

4.8
The girl I spoke with was very social able. She assisted me without any problems. She answered all questions and offered availability due to myself being disabled and a senior. Wish all people were so happy with their jobs and knowledgeable enough as well as Capable of being so helpful
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Pros:
  • Someone responding to your phone call
Cons:
  • Website is a joke
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Deston Dba
map-marker Providence, Rhode Island
#4947286 
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Bumped without cause

We got bumped from our return ferry without notice & without cause (reason given is total *** Absolutely worst customer service experience. Having a monopoly on transportation to & from the island doesnt give this company the right to treat paying customers as if theyre second rate citizens. You overbooked your boat & were paying the consequences. Literally. Absolutely deplorable.
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User's recommendation: Expect to be treated like ***

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Anonymous
map-marker Castro Valley, California
#4149174 
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No response to inquiry

1.0