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Catalina Express - Refund
Need a refund with a few mins to go the Catalina Express left without us.

User's recommendation: Be on time at least 40 mins..Mother *** Boat us gone without us on it.

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#2148511 Review #2148511 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Bartender at Catalina Express seemed busy on his cellphone.

Update by user Jul 31, 2021

This review has never been acknowledged by Catalina Express.

Original review posted by user Dec 10, 2011
Several times during the week, while either dropping someone off, or picking someone up, I observed the bartender using his cell phone while on duty. This seems unprofessional, as I felt like I would be interrupting his business. It seems like service employees should be at the ready to SERVE clients, and not be too busy with anything but taking care of clients' needs and wants. Especially in this economy, with most of us lacking "disposable" income, businesses that provide luxury services should be very careful to take care of clients who can sill afford luxury. Prices are high, and most people think twice about spending these days. I would want my clients to feel good about paying high prices, by providing first class service and attention to detail.
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#280627 Review #280627 is a subjective opinion of poster.
Wentzville, Missouri

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